Desirée Dao
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient in multiple computer applications, including Microsoft Word, PowerPoint, and Outlook. High social media competence with the ability to adapt to new trends to increase public engagement. Dedicated to clients and committed to achieving the goals of the organization.
Overview
3
3
years of professional experience
Work History
Sales Associate
Roots Bloor
10.2023 - Current
- Gained organization skills by organizing racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Gained communication skills by helping customers locate products and checking store system for merchandise at other sites.
- Gained critical thinking skills by managing returns, exchanges and refunds in accordance with store policy.
- Gained communication and critical thinking skills by answering customer questions about sizing, accessories, and merchandise care.
- Gained time-management and critical thinking skills by managing efficient cash register operations.
Student Assistant
Kumon Math And Reading Center- Davisville
09.2020 - 12.2023
- Gained organizational skills by grading assessments of students from ages 3-17 years in a timely and efficient manner.
- Gained teaching, planning, and interpersonal skills by assisting students aged 3-9 years.
- Gained critical thinking and problem-solving skills by supervising students from ages 3-17 years to complete work in Mathematics and English.
Supervisor
Copper Branch Kingston
10.2021 - 08.2023
- Gained organizational, mathematical, and precision skills by operating the cash register, processing, and receiving customer payments, and ensuring that monetary matters were handled accordingly. Made deposits monthly or as necessary when revenue exceeded $500. Managed the operations of the Point-of-Sale system.
- Gained critical thinking skills by analyzing daily sales and projections and generating team schedules for maximum efficiency.
- Gained communication and leadership skills by encouraging team members to meet daily sales goals.
Marketing Representative
Wizeprep
09.2022 - 04.2023
- Gained marketing, time management, and creative skills by convincing students to accept Wizeprep flyers.
- Gained organizational skills by logging in crucial information such as number of students who accepted flyers, specific flyers that were handed out, and overall attitude of students in a particular lecture hall to makes analyses and determine how to best target students.
Resource Assistant
YMCA Of Greater Toronto
07.2022 - 08.2022
- Demonstrated good interpersonal and outreach skills by making telephone calls and sending emails to people in the community, informing them of services offered at the center that can enable them to be successful in their job search
- Demonstrated leadership and critical thinking by advising clients on ways to improve their resumes in terms of formatting, relevance, and content to make resumes more outstanding to potential employers.
- Demonstrated creative skills and critical thinking by searching up recent job listings online and making them accessible in the center. Also, re-decorating job boards with informative and appealing content that can assist clients in finding a job.
Education
Bachelor of Information -
University of Toronto
Toronto, ON04.2026
Skills
- Upselling
- Order Processing
- Sales Development
- Business Development
- Customer Needs Assessment
- Retail Store Operations
Timeline
Sales Associate
Roots Bloor
10.2023 - Current
Marketing Representative
Wizeprep
09.2022 - 04.2023
Resource Assistant
YMCA Of Greater Toronto
07.2022 - 08.2022
Supervisor
Copper Branch Kingston
10.2021 - 08.2023
Student Assistant
Kumon Math And Reading Center- Davisville
09.2020 - 12.2023
Bachelor of Information -
University of Toronto
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