Desiray Letkeman
New Lowell,ON
Summary
Dynamic leader with extensive experience at Peavey Mart, adept in customer service and inventory management. Excelled in enhancing customer satisfaction and streamlining store operations, demonstrating exceptional problem-solving and team leadership skills. Proven track record in mentoring staff and boosting sales through strategic planning and positive engagement.
Overview
14
14
years of professional experience
Work History
Store Manager
Peavey Mart
07.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
Sales Manager
Peavey Mart
06.2013 - 07.2016
Cashier
Peavey Mart
11.2010 - 06.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Grade 12 -
Morden Collegiate Institute
Morden, MB2010
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Friendly and positive
- Team leadership and coaching
- Inventory management
- Recruitment and hiring
- Supply ordering
- Sales expertise
Timeline
Store Manager
Peavey Mart
07.2016 - Current
Sales Manager
Peavey Mart
06.2013 - 07.2016
Cashier
Peavey Mart
11.2010 - 06.2013
Grade 12 -
Morden Collegiate Institute
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