Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Desirae Leos

Lemon Grove,CA

Summary

Proven expertise in patient care and HIPAA compliance, demonstrated through impactful roles at William Eves MD. and Target. Excelled in safeguarding patient information and streamlining workflow coordination, enhancing customer satisfaction and operational efficiency. Skilled in both interpersonal communication and meticulous record-keeping, significantly contributing to team and patient support. Highly organized Administrative knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn to enhance support of Spanish populations.

Having a passion for patient Care especially in this field .

looking forward to continuing my knowledge for all our current and future patients!

Overview

21
21
years of professional experience

Work History

Medical Administrative Assistant

William Eves MD.
08.2018 - Current
  • Handles sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Organized paperwork such as charts and reports for office and patient needs. Scanning in all patient info
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
  • Answer's incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Assisting with referrals,faxing the proper prescriptions,insurances, and notes to special
  • Working closely with the Doctor to ensure Patient care and knowing which specialist to refer Patient out to .


Human Resources Assistant

Target
08.2003 - 08.2018
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Trained Incoming new employees

Education

High School Diploma -

Sweetwater High School
National City, CA
06.2003

Skills

  • Patient care and confidentiality
  • HIPAA Compliance Knowledge
  • Patient Demographics
  • Workflow Coordination
  • Referrals and Authorizations
  • Scheduling

Languages

Spanish
Full Professional

Timeline

Medical Administrative Assistant

William Eves MD.
08.2018 - Current

Human Resources Assistant

Target
08.2003 - 08.2018

High School Diploma -

Sweetwater High School
Desirae Leos