Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Desirae Galindo

Jurupa Valley

Summary

Barista with exceptional customer service skills honed at Starbucks, adept at fostering a welcoming atmosphere and resolving customer issues efficiently. A team player with strong time management and problem-solving abilities, I consistently maintained a clean workspace while enhancing team collaboration and ensuring customer satisfaction. Utilizes customer service skills to enhance overall guest experience. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
08.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Education

High School Diploma -

Kaiser High School
Fontana, CA
05-2022

Humanities, Arts, And Philosophy - Architectural Engineering

Riverside City College
Riverside, CA
05-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Decision-making

Accomplishments

  • Volunteered for the Mending Hope Project (2013-2019)

    • - The Mending Hope Project is an annual Christmas Party that is thrown for the Foster Kids of San Bernardino County. I would help organize the event as well as volunteer to do crafts with the kids. I would do tasks such as serve food, paint nails, face painting, and art and crafts.

  • Allstar Cheerleader (2009-2019)

    • - I cheered nearly my whole childhood. Being a cheerleader taught me a lot of my morals and values such as leadership skills, hard-work, teamwork, and perseverance.

  • Cheer Captain (2021-2022)

    • - I was elected to be the Captain of my High School cheer team my senior year due to my leadership qualities and skills. I would regularly teach my teammates how to perform certain skills and helped perfect the craft.

Timeline

Barista

Starbucks
08.2021 - Current

High School Diploma -

Kaiser High School

Humanities, Arts, And Philosophy - Architectural Engineering

Riverside City College

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Desirae Galindo