Desirae Malendrez

• Ensured a safe and comfortable patient environment.
• Took and recorded vitals.
• Created new patient charts.
• Answered phones and provided medical information.
• Called in patient prescription.
• Administered injections.
• Completed new patient referrals.
• Scheduled appointments.
• Roomed and prepped patients for appointments.
• Obtained patient’s medical history.
• Assisted in obtaining biopsies.
• Cleaned and prepped room between patients.
• Restocked observation rooms.
• Ensured medical charting was completed.
• Answered patient calls and scheduled and confirmed patients to see the provider.
• 230 Hours

• Kept operations in compliance with local, state and federal safety and environmental regulations.
• Completed frequent inspections of 29 divisional spaces, identified concerns and restored 120 discrepancies.
• Resolved problems, improved operations and provided exceptional service.
• Worked well in team settings, providing support and guidance to 10-15 junior sailors.
• Organized and detail-oriented with a strong work ethic.

• Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
• Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
• Assessed and managed potential risks and hazardous situations.
• Checked vehicle equipment for proper functioning prior to use.
• Conducted searches of individuals, vehicles and premises.
• Completed “Security Reaction Force- Basic Course” on 29AUG2019.

Managed inventory, procurement, and repair part purchasing operations while tracking open purchase orders, coordinating with vendors, and maintaining supply accountability in a high tempo operational environment.

• Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
• Managed procurement requests and tracked open purchase orders to ensure timely delivery of repair parts and operational supplies.
• Vendor communication and inventory replenishment for mission critical equipment.
• Managed open purchase follow ups, ensuring accurate tracking and receipt of ordered materials.

• Responded to customer requests for products, services, and company information.
• Offering advice and assistance to customers, paying attention to special needs or wants.
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Processed customer service orders promptly to increase customer satisfaction.
• Followed up with customers about resolved issues to maintain high standards of customer service.