DESIR GEORGES EID
Laval,Canada
Summary
Strategic and results-driven Senior Advisor with 13+ years of excellence in Industrial Operations, Safety, and Security across multinational infrastructures, including rail transit systems, energy terminals, and hazardous goods logistics. Renowned for elevating operational performance, ensuring regulatory compliance, and leading high-stakes emergency responses.
Proficient with SCADA, Integrated Security Manager (ISM), ATS, and a full suite of operations technologies, I deliver measurable transformations: boosting throughput by 33%, cutting operational costs by 35%, and driving multi-million-dollar project profitability.
An agile leader, I offer advisory mandates, including strategic expertise in critical infrastructure, centralized control systems, and industrial risk management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Supervisor - Centralized Control Post (PCC)
SNC-Lavalin
03.2025 - Current
- Foster effective communication by providing constructive feedback and sharing knowledge across business lines.
- Supervise full REM network control center operations, leading incident responses and managing live service adjustments.
- Coordinate engineering access across commercial and maintenance windows, maintaining network uptime and safety.
- Utilize SCADA, ISM, and ATS platforms for real-time infrastructure monitoring, reporting, and escalations.
- Implement degraded mode management protocols and emergency playbooks.
- Develop operational KPIs, achieving >95% incident response rate within SLA parameters.
- Recruit, hire and train staff and provided ongoing feedback and performance evaluations for development.
- Resolve conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Enhance team productivity by implementing efficient workflow processes and providing consistent guidance.
- Write Standard Operational Procedures
Visiting Professor – Part-time
03.2013 - Current
- Teaching courses namely: Reactor design, process dynamics & control, petroleum engineering, kinetics & ops. Mgmt. universities - Lebanon (Holy Spirit University of Kaslik (USEK), Lebanese American University (LAU), Saint Joseph University (SJU), & the Conservatoire National des Arts et Métiers (CNAM)
- Appointed Industrial Advisor at USEK and CNAM
- Mentoring students across different departments & career paths
Terminals Operations Manager Oil & Gas tank farms
Uniterminals S.A.L
06.2014 - 05.2024
- Company Overview: Kuwait and Lebanese shareholders company
- Handled the largest and highest volume and turnover terminals in Lebanon
- Planned organized and controlled activities of the operations department comprising more than 100 employees in three terminals
- Worked closely with Inspecting and surveying companies: Lloyds, SGS, Navy Group, PST amongst others
- Initiated, monitored and controlled all procurement and supply chain activity for main products storage and for maintenance use
- Responsible for the reception, storage and handling of chemicals (Toluene, Hexane, Xylene…) and fuel oils (Bitumen, Heavy Fuel Oil, Diesel Oil and Gasoline)
- Recruited, trained and mentored newcomers
- Spearheaded the implementation of a streamlined purchasing process, improving efficiency by 35%
- Negotiated and established long-term contracts with suppliers, resulting in a consistent 15% cost reduction
- Directed operations management, including planning, scheduling and inventory control, increasing overall supply chain efficiency by 20%
- Employed project management methodologies to successfully coordinate cross-functional teams for effective supplier integration
- Assessed terminals requirements yearly including planning for Capex and Opex
- Handled procurement, design, initiation and implementation of large-scale projects
- Monitored terminals results while succeeding in reducing losses by 15% per annum
- Created and implemented “Projects Planning and Work Progress Control” procedures
- Efficiently communicated with all stakeholders. Prepared executive presentations and reports
- Coordinated with accounting concerning price disputes promoting harmonious working relationships with the company and vendors while maintaining over 90% vendor retention rate in a partnership model and as part of a Know Your Supplier effort
- Performed due diligence on customers and suppliers KYC and KYS
- Applied lean management concepts and work on continuous improvement in addition to conducting one of the kind studies on six-sigma implementation in tank farms. Developed & traced KPI Achieved 20% reduction in turnaround time and 35% in maintenance and repair costs
- Optimized the terminals' operations in terms of safety, waste treatment and loading efficiency
- Improved overall department results. Achieved during 2022, 33% increase in throughput capacity, 6% increase in flowrates, 2MS in inventory surplus and 1.5MS in sales opportunities
Account Manager IT Solutions
BMB Group
06.2013 - 05.2014
- Company Overview: Beirut Lebanon
- Prospected more than 200 leads in the country
- Initiated sales worth 250,000$ of IT software (sales force, maintenance tracking...)
Head of Terminal Oil and Gas
Mediterranean Petroleum Company S.A.L
11.2011 - 06.2013
- Company Overview: Beirut, Lebanon
- Scheduled shifts and managed 30 employees in two different terminals
- Oversaw orders, shipping and dispatching in the market of petrochemicals and fuels
- Drove bottom-line results through leadership, metrics & the use of lean tools
- Increase productivity-vessels & road tankers ops. excellence - quality, delivery cost
- Purchasing parts & supplies, managed inventory, safety training, hiring
- Trained the team to comply with procedures while driving innovation and personal improvements. Supervised procedures drafting and implementation, pipeline engineering and tanks rehabilitation projects
- Identified, developed, designed executed-projects, education, best practises & safety
- Ensured compliance-international standards- API, ISPS code & ASTM methods
Education
Executive Master of Business Administration -
Lebanese American University
10.2018
Bachelor and Master of Bioprocess Engineering -
National Institute of Applied Sciences
07.2008
Skills
- Control center operations
- Emergency response management
- Compliance with OHSAS 18001 and ISO 14001
- Safe handling of hazardous substances
- Lean Six Sigma methodology
- Knowledge of API, ASTM, and ISPS codes
- Certified project management professional
- Capital expenditure and operational expenditure optimization
- Supply chain risk management
- Advanced crisis response training
Accomplishments
- Enhanced Critical Operations at REM Montreal's centralized control center, managing full network supervision, emergency coordination, and engineering works planning using SCADA and ISM technologies.
- Drove a 33% Increase in Terminal Throughput and reduced maintenance costs by 35% within 18 months through lean methodologies in the oil and gas sector.
- Executed $50M+ Projects with a net ROI exceeding $2M/year, while maintaining 100% compliance with international safety standards.
- Reduced Procurement Costs by 15%, negotiating long-term supplier contracts while improving inventory flow efficiency by 20%.
- Established Incident Response Protocols in a centralized rail control environment, enabling a 25% faster recovery during system degradations.
- Spearheaded International Safety Initiatives through co-founding the Lebanese Chemical Safety and Security Audit Committee; recognized globally.
Certification
- Lean Six Sigma Black Belt Certified
- SAP certification (ongoing)
- KYC and Responsible Care certification and training programs
- PMP certified (December 3, 2023)
- Gasoline & Diesel Oil Blending course
- SME speaker Global Congress for Chemical Security
- Health and Safety OHSAS 18001
- Advanced Tank Farms Masterclass Certification
- Chemical Commodities of Concern Identification, Vulnerability & Threat Assessment, & Approaches Security Certification
- ISO 14001:2015 Environmental Management System (EMS)
- Stakeholders Coordination
- Quantity/Quality surveying
- Customs and borders control
- Quantity and Quality Surveying
- Bid Preparation (REP)
- Mentoring and Training Teams
- Responsible Care
- Trucking fleet management
- Project Management, leadership & team building Certification
- Lean management, six sigma & strategic management
- Supply Chain Security, Import Control & Dual-Use Chemicals
- Responsible HAZMAT Distribution &Trade and Security Audit Certification
- Change leadership and mentoring
- Planning and Cost Control
- Inspection and Test Plans (ITP)
- Vendor Evaluation Report (VER)
- Estimation and Claiming
- Budgeting Capex and Opex reporting
Affiliations
- Order of Engineers of Quebec since May/2024
- Order of Engineers of Beirut Lebanon since June/2009
- Member of IAG industrial Advisory Group with Interpol Chemical Congress since April 2024
- Member of INSA Institut National des Sciences Appliquées, Toulouse, France since July 2008
- Member of PMI Project Management Institute
- Member of LAU Lebanese American University Montreal Chapter since June 2024
Timeline
Senior Supervisor - Centralized Control Post (PCC)
SNC-Lavalin
03.2025 - Current
Terminals Operations Manager Oil & Gas tank farms
Uniterminals S.A.L
06.2014 - 05.2024
Account Manager IT Solutions
BMB Group
06.2013 - 05.2014
Visiting Professor – Part-time
03.2013 - Current
Head of Terminal Oil and Gas
Mediterranean Petroleum Company S.A.L
11.2011 - 06.2013
Executive Master of Business Administration -
Lebanese American University
Bachelor and Master of Bioprocess Engineering -
National Institute of Applied Sciences
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