Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESI Denisha MELISSA

Mississauga,ON

Summary

Clinical Social Worker with 6 years’ experience in medical and mental health settings, working with diverse populations in safe beds, case management, counseling, hospital, health care, outpatient, and inpatient treatment settings. Dedicated social worker serving and connecting clients with culturally sensitive treatment plans, counseling, assessments, discharging, crisis planning, medical support and coordinated care plans.

Overview

5
5
years of professional experience

Work History

Social worker

St. Michael
  • Focus team, located at 73 Regent Park Blvd, Toronto, ON M5A 2B7
  • The FOCUS Community
  • Mental Health Team (Formerly CONTACT Mental Health Service)
  • Provided integrated intensive case management (ICM) and Assertive Community Treatment (ACT) services to meet both the immediate and future intensity of services required by the client
  • Provided support with medications, symptom monitoring and management, and physical health needs
  • Assess substance use issues, finances, housing or shelter, access to basic needs such as food and clothing, activities of daily living, educational issues
  • Provided support with meaningful activity, legal issues, social activities, family issues, and support networks
  • Provided on-call support which is available 24 hours per day.

Social Worker (Casual)

Halton District School Board
01.2023 - Current
  • Updated client documentation for accurate, compliant and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected rights and wishes.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs in Halton district school boards.
  • Address school needs, collaborate with student clubs and recommendations to to youth mental health groups.

Social worker /Crisis Support Counsellor

SHIP: Services And Housing In The Province. |
10.2020 - Current
  • Services and Housing in the Province
  • SHORT STAY CRISIS SUPPORT PROGRAM (SSCS)
  • SHIP's Short Stay Crisis Support program responds to the intensive support needs of individuals with mental illness in a crisis situation which has placed them, or could potentially place them, in conflict with the criminal justice system
  • De-escalate the mental health crisis in a safe environment
  • Provide risk assessment and clinical interventions
  • Experience serving Unison’s priority populations (seniors with complex needs, people with mental health & addiction issues, LGBTTQ2+, and youth facing barriers)
  • Provide comprehensive, holistic, and person/family centered access to services
  • Effective decision making skills and ability to assess a comprehensive range of variables to be able to interpret, analyze, and solve problems


Social worker

Trillium Health Partners
10.2019 - Current
  • Provides clinical assessment, intervention and referrals to community resources to people who are experiencing a mental health crisis and/or issues with addictions.
  • Work in a multidisciplinary team of social workers, psychiatrist doctors and nurses to create the best treatment plan.
  • The Crisis Intervention Team is staffed by a skilled Social Worker or Nurse and works closely with the Emergency Department and the Mental Health Program.

Community Support Worker (CSW)

LOFT
10.2018 - 08.2019
  • Facilitates physical, recreational, social and educational activities
  • Maintains liaison with other agencies, professionals, government officials and the community
  • Recognizes potential emergency situations, analyzes situations accurately, and develops strategies to deal with such situations i.e
  • Dispensing medication, dealing with client's aggressive behavior to ensure no harm comes to the client, staff and/or the public
  • Incorporate evidence-based clinical practices (DBT & CBT) treatment modalities
  • Monitors clients' well-being
  • Assists clients with basic cooking, etc
  • Assists clients in attending appointments when necessary and may provide transportation
  • Experience using OCAN, CIS, SNAP Assessments, SMART GOALS and CCP (coordinated care plans)
  • Maintains written and/or verbal reports regarding clients' daily activities and progress
  • Transported clients to medical, personal and program appointments
  • Liaise with community agencies regarding issues relevant to client needs and identify and develop partnership/collaboration opportunities.

DEVELOPMENT RESEARCH ASSISTANT

City of Toronto
05.2018 - 09.2018
  • Aggregated data from Well-Being Toronto to assist in the update of Neighborhood Profiles
  • Co- facilitated 6 focus groups with resident-led groups in Neighborhood Improvement Areas utilizing a
  • Community Based Research/Participatory Action Research framework
  • Compiled qualitative and quantitative data from online surveys and focus groups to write multiple briefing notes for Community Development Officers and Manager of Community Development
  • Supported in the development of the TSNS 2020 Evaluation Framework
  • Boosted efficiency by keeping work areas clean, tidy, and free of debris.

Education

Level C - 20180723729

Canadian Red Cross| Standard First Aid CPR/AED
Mississauga, On
01.2023

10-14 Expired- 2021-10-13 (2 Days - undefined

BSW) HONOURS BACHELOR OF SOCIAL WORK & MINOR - HEALTH & SOCIETY

York University

Mental Health First Aid -

Mental Health Commission of Canada | Mental Health

Master of Arts - Mastor of Social Work

University Of Toronto
Toronto, ON
06.2020

Skills

  • Interpersonal communication ü Task prioritization ü Counseling
  • Organization and Coordination
  • Ability to deescalate high intensity
  • Trauma-informed, anti- Discriminatory/ anti-
  • Oppressive lens
  • Excellent writing & Documentation
  • Maintain attendance
  • Health and safety

Timeline

Social Worker (Casual)

Halton District School Board
01.2023 - Current

Social worker /Crisis Support Counsellor

SHIP: Services And Housing In The Province. |
10.2020 - Current

Social worker

Trillium Health Partners
10.2019 - Current

Community Support Worker (CSW)

LOFT
10.2018 - 08.2019

DEVELOPMENT RESEARCH ASSISTANT

City of Toronto
05.2018 - 09.2018

Social worker

St. Michael

Level C - 20180723729

Canadian Red Cross| Standard First Aid CPR/AED

10-14 Expired- 2021-10-13 (2 Days - undefined

BSW) HONOURS BACHELOR OF SOCIAL WORK & MINOR - HEALTH & SOCIETY

York University

Mental Health First Aid -

Mental Health Commission of Canada | Mental Health

Master of Arts - Mastor of Social Work

University Of Toronto

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DESI Denisha MELISSA