Summary

Overview

Work History

Education

Skills

Timeline

Desiarae Rogers

Newport Beach

Summary

Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.

Overview

years of professional experience

Work History

Certified Medical Assistant /Medical Office Manager

OC ID Specialit

Newport Beach, CA

04.2024 - Current

Administered patient care and support, ensuring comfort and safety throughout procedures.
Assisted physicians during examinations, enhancing workflow efficiency and patient experience.
Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
Conducted routine laboratory tests, providing timely results to facilitate diagnosis and treatment.
Educated patients on treatment plans and preventive care, promoting overall health awareness.
Coordinated appointments and follow-ups, optimizing scheduling for enhanced clinic operations.
Trained new staff on clinical procedures and administrative protocols, fostering team development.
Mentored junior staff on best practices in patient care and medication management.
Improved patient care quality by implementing comprehensive medical management strategies and protocols.
Reduced hospital readmissions by closely monitoring patients'' health and coordinating post-discharge follow-up care.
Increased patient satisfaction rates by fostering a supportive environment that prioritized clear communication and timely response to concerns.
Developed strong relationships with key stakeholders such as physicians, nurses, administrators, insurance representatives, and vendors to facilitate seamless collaboration in medical management initiatives.

Certified Medical Assistant

Newport ID

Newport Beach, CA

09.2022 - 04.2024

Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Performed medical records management, including filing, organizing and scanning documents.
Verified patient insurance coverage and collected required co-payments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Oriented and trained new staff on proper procedures and policies.
Enhanced healthcare provider access to crucial information by organizing and maintaining electronic medical records.

Cardiac Arrhythmia Technician

ACS DIAGNOSTICS

12.2018 - 09.2022

Improved patient outcomes by accurately interpreting cardiac arrhythmias and recommending appropriate interventions.
Streamlined data management processes for efficient retrieval of patient records, improving overall workflow within the cardiac unit.
Obtained readings by operating machinery according to physicians' prescribed testing orders or established facility protocols
Ensured patient safety during electrophysiology studies by diligently monitoring vital signs and communicating any abnormalities to the physician immediately.
Increased efficiency in the arrhythmia lab by training new technicians on proper protocols and procedures for ECG interpretation and monitoring.
Maintained full compliance with legal, health, and safety regulations
Collaborated with team members to meet daily demands and handle challenging projects
Helped callers reach desired personnel and offices with efficient transfers
Assisted callers with diverse requests by providing timely and accurate information.
Demonstrated exceptional attention to detail when documenting patient information, reducing inaccuracies in medical records that could impact patient care decisions.

TSA

HOTWORX

Rancho Santa Margarita, CA

11.2020 - 06.2021

Assisted with the onboarding process for new members, providing facility tours and explaining membership benefits.
Enhanced facility cleanliness by maintaining a regular cleaning schedule and ensuring all equipment was sanitized properly.
Completed all tasks promptly and with minimal oversight
Played a key role in inventory management, ensuring adequate stock levels for essential supplies and equipment.
Developed solid relationships with staff, customers, and vendors
Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.

Medication Aide

Brookdale

Yorba Linda, CA

03.2013 - 04.2018

Enhanced patient health by accurately administering prescribed medications according to schedule.
Reduced medication errors by diligently maintaining and updating medication records for each patient.
Improved patient understanding of medications by providing clear explanations of drug actions and side effects.
Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
Streamlined communication between healthcare providers and pharmacists, ensuring accuracy in both prescription orders and dosage instructions.
Updated EHR system to include current treatments, medications and observations
Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming