Desiarae Castagola
Newport Beach
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Newport ID
09.2022 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Oriented and trained new staff on proper procedures and policies.
- Enhanced healthcare provider access to crucial information by organizing and maintaining electronic medical records.
Cardiac Arrhythmia Technician
ACS DIAGNOSTICS
12.2018 - 09.2022
- Improved patient outcomes by accurately interpreting cardiac arrhythmias and recommending appropriate interventions.
- Streamlined data management processes for efficient retrieval of patient records, improving overall workflow within the cardiac unit.
- Obtained readings by operating machinery according to physicians' prescribed testing orders or established facility protocols
- Ensured patient safety during electrophysiology studies by diligently monitoring vital signs and communicating any abnormalities to the physician immediately.
- Increased efficiency in the arrhythmia lab by training new technicians on proper protocols and procedures for ECG interpretation and monitoring.
- Maintained full compliance with legal, health, and safety regulations
- Collaborated with team members to meet daily demands and handle challenging projects
- Helped callers reach desired personnel and offices with efficient transfers
- Assisted callers with diverse requests by providing timely and accurate information.
- Demonstrated exceptional attention to detail when documenting patient information, reducing inaccuracies in medical records that could impact patient care decisions.
TSA
HOTWORX
11.2020 - 06.2021
- Assisted with the onboarding process for new members, providing facility tours and explaining membership benefits.
- Enhanced facility cleanliness by maintaining a regular cleaning schedule and ensuring all equipment was sanitized properly.
- Completed all tasks promptly and with minimal oversight
- Played a key role in inventory management, ensuring adequate stock levels for essential supplies and equipment.
- Developed solid relationships with staff, customers, and vendors
- Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
Medication Aide
Brookdale
03.2013 - 04.2018
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Improved patient understanding of medications by providing clear explanations of drug actions and side effects.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Streamlined communication between healthcare providers and pharmacists, ensuring accuracy in both prescription orders and dosage instructions.
- Updated EHR system to include current treatments, medications and observations
- Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming
Education
No Degree - Certified Medical Assistant
North West College
Riverside, CA09.2016
High School Diploma -
Santiago High School
Corona, CA04.2012
Skills
- Medical Terminology
- Payment Collection
- Medical Billing
- Data Entry
- Simple Dressings
- Professional Bedside Manner
- Reliable Team Player
- Electrocardiographic Rhythm Recognition
- Dementia and Alzheimer's Knowledge
- EMR / EHR
- Inventory and Supply Management
- HIPAA Compliance
Timeline
Certified Medical Assistant
Newport ID
09.2022 - Current
TSA
HOTWORX
11.2020 - 06.2021
Cardiac Arrhythmia Technician
ACS DIAGNOSTICS
12.2018 - 09.2022
Medication Aide
Brookdale
03.2013 - 04.2018
No Degree - Certified Medical Assistant
North West College
High School Diploma -
Santiago High School
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