Lilly Grace Griffith
La Habra
Summary
Hardworking, creative and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Fast-paced and eager to learn on the spot. Always maintains a cheery disposition while remaining professional in the workplace environment. Energetic, optimistic and encouraging in the team environment.
Overview
4
4
years of professional experience
Work History
Food Service Worker Trainer
Walt Disney Parks and Resorts
04.2023 - Current
- Active Food Service Location Trainer
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Promoted culture of continuous improvement by initiating regular training feedback.
- Provided coaching and mentoring to employees.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted guests at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Junior Loan Processor
S&S Home Loans
04.2020 - 03.2023
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared loan documents
- Tracked loan status and updated applicant information
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Utilized loan origination software to process and track loan applications.
- Set up, stored and updated customer files, department records and regulatory paperwork.
Education
High School Diploma -
West River Academy
Dana Point, CA05.2022
La Habra High School
La Habra, CASkills
- Cash Register Operations
- Customer Care
- Call Control
- Billing Procedures
- Microsoft Office
- Customer Inquiries
- Professional Relationships
- Critical Thinking
- Verbal and Written Communication
- Attention to Detail
- Self-Motivated
- Teamwork and Collaboration
French Level 3
Three years of high school french with post high school continued study.
Conversational with more than basic understanding
Timeline
Food Service Worker Trainer
Walt Disney Parks and Resorts
04.2023 - Current
Junior Loan Processor
S&S Home Loans
04.2020 - 03.2023
High School Diploma -
West River Academy
La Habra High School
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