Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
11
11
years of professional experience
Work History
Culinary Manager
Great Wolf Lodge
11.2021 - 01.2025
Implemented detailed recipe documentation procedures, ensuring consistency in taste and presentation across all dishes served.
Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
Maximized quality assurance by completing frequent line checks.
Trainer
Great Wolf Lodge
11.2021 - 01.2025
Coached employees on best practices, providing constructive feedback to support their professional growth.
Established and maintained quality control standards.
Trained and mentored over 30 new personnel hired to fulfill various roles.
Banquet Prep Cook
Great Wolf Lodge
11.2021 - 01.2025
Assisted in training new staff members on proper techniques and safety standards within the kitchen environment.
Streamlined prep work processes, resulting in increased efficiency during high-demand periods.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Line Cook
Buffalo Wild Wings
01.2017 - 12.2020
Ensure that the kitchen, all food prep areas and all food storage areas meet restaurant cleaning standards
Train new kitchen staff based on the Buffalo Wild Wings Certified Trainer manual
Stock Clerk
Best Buy
03.2016 - 09.2016
Cashier/ Stock Clerk
Dollar Tree
01.2014 - 03.2015
Education
High School Diploma -
BEAR CREEK HIGH SCHOOL
Stockton, CA
06.2011
Skills
Bilingual: Spanish and English
Strong organization and interpersonal skills
Detail oriented
Self-starter
Excellent customer service skills
Experienced with computer software such as Microsoft Office
Ability to multi-task and prioritize various tasks and deadlines