DALAL BOUHABILA
Calgary,Canada
Summary
Multilingual and detail-oriented professional with over 9 years of experience in administrative support, client service, and operations within the livestock and veterinary sectors. Expertise in managing customer relations, coordinating inventory, and supporting sales in fast-paced, team-oriented environments. Recognized for adaptability, approachability, and a steadfast commitment to delivering high-quality service. Strong transferable skills in problem-solving, multitasking, and cross-functional collaboration drive organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lab Technician
ST Genetics
10.2024 - 07.2025
- Evaluate semen quality based on concentration, volume, and sperm cell quality according to standard operating procedures (SOPs).
- Prepare semen samples for sorting and further processing.
- Operate, maintain, and calibrate flow cytometry and sorting machines, ensuring they are properly adjusted and performing efficiently.
- Prepare, fill, seal, and freeze semen straws for storage and distribution.
- Manage sample identification, labeling, and data entry into the system.
- Work in cold environments and handle liquid nitrogen safely.
Veterinary Assistant/ Receptionist
Lakeview Animal Hospital
01.2024 - 10.2024
- Provided compassionate customer service in a busy veterinary clinic, assisting with animal handling and treatment support.
- Unpacked and organized clinic orders, ensured clean and well-stocked treatment areas, contributing to a smoother workflow for veterinarians and technicians.
- Processing refill requests and managing front-desk operations.
- Familiarised with IDEXX machines and Laboratory equipment.
Administrative Coordinator / Assistant Farm Manager
National Centre for Artificial Insemination and Genetic Improvement
11.2015 - 10.2023
- Managed livestock genetics inventory and processed customer orders to ensure timely product distribution and high client satisfaction.
- Coordinated with international suppliers and logistics partners to streamline imports and comply with customs regulations.
- Provided technical support to clients and field agents by ensuring clear, accurate product information and responsive service.
- Maintained databases and tracked genetic performance results to support decision-making and training programs.
Medical sales Representative
LAM Laboratories
01.2013 - 02.2014
- Promoted and marketed LAM pharmaceutical products to physicians and pharmacists across the assigned territory.
- Delivered persuasive scientific presentations and provided clinical information to healthcare professionals in compliance with company and industry standards.
- Built and maintained strong relationships with key clients through active listening, follow-up visits, and consistent communication.
- Collected and analyzed feedback from doctors to improve promotional strategies and address medical inquiries effectively.
- Increased product prescriptions and territory sales performance through targeted promotional activities.
- Maintained accurate records of visits, sales data, and client interactions.
- Ensured excellent customer service by responding promptly to physicians’ needs and product-related questions.
- Demonstrated strong communication, negotiation, and problem-solving skills in a competitive market.
Education
Master’s - Biology of Animal Reproduction
University Saad Dahleb Blida
Blida, Algeria01.2020
Bachelor of Science - Veterinary Science
University Saad Dahleb, Blida
Algeria07-2012
Skills
- Effective communication skills
- Skilled in sales order processing, inventory tracking, and handling of technical or sensitive products (eg liquid nitrogen, veterinary supplies)
- Strong working knowledge of safety procedures and compliance standards in lab and production environments
- Proficient in English, French, and Arabic
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with inventory and data management systems
- Recognized for problem-solving, adaptability, and strong time-management in both independent and team settings
- Reliable with a strong ability to learn tools efficiently
- Willingness to travel or relocate
Languages
English
Professional Working
French
Full Professional
Certification
Standard Child Care First Aid & CPR/AED (Level B) – Canadian Red Cross (2024)
Timeline
Lab Technician
ST Genetics
10.2024 - 07.2025
Veterinary Assistant/ Receptionist
Lakeview Animal Hospital
01.2024 - 10.2024
Administrative Coordinator / Assistant Farm Manager
National Centre for Artificial Insemination and Genetic Improvement
11.2015 - 10.2023
Medical sales Representative
LAM Laboratories
01.2013 - 02.2014
Master’s - Biology of Animal Reproduction
University Saad Dahleb Blida
Bachelor of Science - Veterinary Science
University Saad Dahleb, Blida