Summary
Overview
Work History
Education
Skills
Timeline
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Derrick Yeboah

Ajax,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Library Assistant

Ghana Library Board
09.2021 - 03.2023
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Answered questions from patrons and helped to find desired materials.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Assisted patrons with printing and copying according to personalized requirements.
  • Maintained secure environment by monitoring visitors at front desk.

Manager

All Saints Musical Limited
08.2013 - 09.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Education

Diploma - Educational Psychology

University of Cape Coast Ghana
Cape Coast Ghana

Skills

  • Staff Management
  • Administration and Reporting
  • Managing Live Events
  • Coaching and Mentoring
  • Supplier Relations
  • Social Media Platforms
  • Issue and Conflict Resolution
  • Strategic Planning
  • Managing Laborers
  • Job Assignments
  • Verbal and Written Communication
  • Time Management
  • Productivity Performance
  • Managing Reception
  • Maintenance and Repair Management
  • Managing Employee Relations

Timeline

Library Assistant

Ghana Library Board
09.2021 - 03.2023

Manager

All Saints Musical Limited
08.2013 - 09.2021

Diploma - Educational Psychology

University of Cape Coast Ghana

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Derrick Yeboah