Derrick Leung
Markham,ON
Summary
Friendly Customer Service Representative / Cashier experienced working in diverse retail environments. Detail-oriented while being meticulous in delivering client requirements of high quality and accuracy. Motivated self-starter with the creativity to solve problems both independently and collaboratively Strong interpersonal, communication, organizational and time management skills. Quick learner with ability to acquire and master new technologies quickly; successful working in team and solo environments.
Overview
8
8
years of professional experience
Work History
Cashier / Cashier Assistant
Costco
10.2023 - Current
- Greeted members, helped members load order onto conveyor belt, determined member’s packing preferences, answered questions, thanked members and provided prompt and courteous member service
- Performs related tasks such as set up and closing duties for the department such as, returning products, collecting paperwork, stocking registers and cleaning area
- Maintained cleanliness of register area and general front-end area
- Cleaned spills and trip hazards immediately.
Privacy Analyst
Seneca College
04.2023 - 08.2023
- Assisted with conducting privacy impact assessments that evaluate the technical, physical and administrative safeguards of learning tools, educational platforms and apps proposed for use at Seneca
- Assisted with investigating potential privacy breaches, including identifying root cause(s) and documenting the incident report
- Assisted with special projects on privacy (e.g
- Catalogue systems and Apps in use at Seneca that process employee or student personal information, Data Privacy Month Campaign).
Product Programmer
Teknion
11.2019 - 08.2020
- Developed code using Configura Extension Technology (CET) Programming Language CM, which belongs to the Java/C#/C++ family of programming languages, with high-level influences from common lisp
- Developed and maintained Teknion’s StoryBoard extension, an implementation of the Configura Software, which is used for the design, space planning and configuration of products by dealers across Canada and USA
- The extensions consisted of product offerings (chairs, tables, walls) represented in 2D and 3D
- Updated and placed new wall products – created collision validation for entire line of chairs in extension.
Programming Instructor
Code Ninjas
08.2019 - 11.2019
- Taught children ages 7 – 14 to code by playing and building video games, teaching them logic, problem solving, and coding skills using Scratch and JavaScript
- Used a variety of teaching methods based on the needs of various children; used different tools such as building Roblox, coding and playing with robots and drones, and working with the children in the belt program.
Teaching Assistant – Computer Programming
Seneca College
01.2017 - 04.2017
- Supervised labs of 30+ students; demonstrated and explained the use of technical tools such as Visual Studio, SQL Developer
- Used a variety of teaching methods to empower students to learn lectures, media, and group discussion
- Coached students on individual and small group basis to reinforce C++ and SQL concepts, help complete assignments, and improve learning performance leading to better understanding of the subject.
Customer Service
Tim Hortons
05.2016 - 04.2017
- Took food orders and served customers
- Worked and multitasked in a fast-paced environment, work including cashier, food preparation.
Education
Computer Programming and Analysis -
Seneca College
Skills
- Customer Service
- Efficient operations of computer and MS Office suite of applications
- Cashier
- Privacy Analytics
- Computer programming Java/C#/C
- Teaching
State
ON
City
Markham
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Cashier / Cashier Assistant
Costco
10.2023 - Current
Privacy Analyst
Seneca College
04.2023 - 08.2023
Product Programmer
Teknion
11.2019 - 08.2020
Programming Instructor
Code Ninjas
08.2019 - 11.2019
Teaching Assistant – Computer Programming
Seneca College
01.2017 - 04.2017
Customer Service
Tim Hortons
05.2016 - 04.2017
Computer Programming and Analysis -
Seneca College
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