Derrick Hogan
Ladera Ranch
Summary
Accomplished Operations Manager with over seven years at Federal Express, specializing in conducting comprehensive audits and enhancing operational efficiencies. Demonstrated expertise in problem-solving and team leadership, significantly improving process controls. Skilled in operations management and MS Office, adept at delivering actionable insights to senior management for informed decision-making.
Experienced auditing professional prepared for supervisory responsibilities. Proven ability to lead teams, adapt to changing needs, and deliver results. Strong skills in financial analysis, compliance, risk assessment, and internal controls. Known for fostering collaboration, reliability, and achieving high standards.
Experienced with managing and supervising audit processes. Uses leadership and analytical skills to enhance operational efficiency and ensure compliance. Track record of implementing effective internal controls and driving process improvements.
Overview
20
20
years of professional experience
Work History
Operations Manager
Federal Express
01.2005 - Current
- Seven years of experience conducting independent audits of regional stations.
- Compiled workpapers, drafted audit reports, and recommended actionable improvements to enhance processes and controls.
- Work both independently and collaboratively to conduct audits while maintaining a high level of auditor independence.
- Conduct in-depth data analysis, assess risks, and review records to verify compliance and enhance operational efficiency.
- Presented clear, concise audit reports to senior management, enabling informed decision-making on risk mitigation strategies.
- Developed comprehensive audit plans, ensuring thorough coverage of all areas within the organization.
- Assessed the effectiveness of corrective actions taken by management following previous audit recommendations, ensuring long-term improvements in control systems.
Education
No Degree - Business Management
Saddleback College
Mission Viejo, CABachelor of Arts - Business Management
University of New Orleans
New Orleans, LA01-1987
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff training
- Inventory management
- Project management
- Policies and procedures implementation
- MS office
Timeline
Operations Manager
Federal Express
01.2005 - Current
No Degree - Business Management
Saddleback College
Bachelor of Arts - Business Management
University of New Orleans
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