Derrick Goffic

Accomplishments:

• Executed weekly medication assorting tasks, collaborating with pharmacists to streamline workflow and enhance service delivery.
• Managed customer engagement at drop-off and drive-through counters, addressing insurance inquiries and streamlining processes.
• Problem-solving and team-player when it comes to questions about insurance or medications to connect with the right resource from the pharmacy
• Take on difficult tasks such as heavy-lifting and cleaning-up among the entire staffs

Responsibilities:

• Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
• Fulfill safely sorting and placement of C3 through 5 medications, maintain first-in first-out stock pharmaceutical supplies efficiently
• Obtain and help to improve technical skills personally and among coworkers through daily tasks
• Accepting and sorting medication deliveries as well as mail deliveries
• Daily clean up, trash, and proper disposal of patient's information and medication

Plasma Processing Technician

Accomplishments:

• Finished phlebotomist training and got certified with half of time my peers consumed, and passed the test flawlessly avoiding common mistakes other phlebotomists-to-be often make.

Responsibilities:

• Accurate and timely sampling, testing, labeling, packing/shipping and storage of plasma collected from donors
• Recording variances and daily calibrations, storing and disposing of units and samples
• Accurate recording of donor data in the electronic donor information management system with the understanding of policies and procedures associated with hyper immune programs
• Following all Health safety & Environmental and Occupational Safety and Health Administration policies and procedures Maintains confidentiality of al personnel, donor and center information

Phlebotomist

Accomplishments:

• Collected over 800 arm samples or whole blood samples from donors for testing, including 10 red-vein donors.

Responsibilities:

• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, perform the apheresis procedure and plasma collection, including donor set-up, venipuncture, donor monitoring and disconnect;
• Educate new donors on the use of therapeutic products. Explain the screening process, fees, policies, proper nutrition and any other information pertinent to the donor. Ensure the process a positive experience for the donor
• Maintain alertness to any reaction by donors and assists with reactions. Use Personal Digital Assistant (PDA) to record incidents that occur during the apheresis process, such as machine alerts and alarms, volume variances and donor adverse events
• Respond to and resolve complex equipment alarms or donor issues. Troubleshoots equipment failures. Create incident documentation, remove and/or replace equipment from service
• Monitor donor flow on the donor floor to assure continuous turnover. Alert Group Leader of Supervisor of donor flow issues
• Accurately recording donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs)
• Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures

• Balance daily production sales to generate reports to file with the corporate office
• Responsible for hiring and organizing all required training
• Creating weekly schedules for all staff and ensuring payroll is complete and accurate
• Maintaining relations with outside representatives and bank personal
• Verifying products, entering and submitting invoices to our price book and inventory crew

• Removing damaged, out-of-code, and discontinued items from displays
• Traveling throughout Southern Oregon completing store remodels

• Verified Computations against physical count of stock
• Maximized sales by shipping products accurately and on me

• Making sure the venues stayed stocked
• Delivery of venue product
• Keeping a clean work area hallways cooler/freezer
• Complete par list weight, time, location

• Customer service and assistance
• Truck delivery and stock
• Shelf changes and product location with nice visual displays
• Team lead training including POS knowledge, etc.
• Self-starter with strong multitasking abilities and great communication skills

• Register duties/Cash drops
• Shift leader: Managing team, shifts, breaks and where to
• Stock and store visual management
• Team leader with great communication skills, leading group of 4-5 members to meet deadlines and set goal with career growth