Derrick Boucher
Sacramento
Summary
Result-driven service management professional with experience in property management and multi-site maintenance operations. Skilled in coordinating repairs, unit turns, preventative maintenance and vendor relations while maintaining budget control and operational efficiency. Experienced in supporting maintenance supervisors and working across multiple properties to improve overall performance and reliability. Known for being a dependable team player with a strong work ethic, hands-on approach and commitment to property performance and team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior service manager
Meadow Glen Apartments
Sacramento, CA
06.2024 - Current
- Oversaw maintenance operations, ensuring timely resolution of resident requests and compliance with standards.
- Manage maintenance budgets and control operating expenses
- Enforce OSHA standards and preventive maintenance programs
- Managed vendor relationships, negotiating contracts to reduce costs while maintaining service quality.
- Ensuring compliance with city and state inspections
- Overseeing capital projects across my portfolio
- Mentoring new service managers across different markets within the company
- provided leadership and oversight to service managers across multiple properties.
- Conducted capital expense projects ensuring completion and compliance.
- Managed regulatory state inspections to be performed accurately and on schedule.
Maintenance supervisor
Crossings at Wyndham Apartments
Sacramento, CA
04.2021 - 06.2024
- Supervised daily maintenance operations, ensuring efficiency and compliance with safety standards.
- Supervised a team of technicians and scheduled shift duties.
- Managed inventory, tools, and departmental budgets.
- Coordinated scheduling for maintenance staff, optimizing resource allocation and workflow management.
- Managed vendor relationships for outsourced services, negotiating contracts to improve service quality and costs.
- Conducted bi-annual unit inspections to insure preventative maintenance to assets.
Wireman
Capitol Electric
Sacramento, CA
02.2021 - 03.2021
- Installed and routed electrical wiring for residential circuits
- Assisted with conduit installation and NEC-compliant terminations
Material Handler
XPO Logistics
Sacramento, CA
06.2020 - 02.2021
- Staged, tracked, and prepared materials for shipment while following safety protocols
Owner / Operator
Dirty Luxury Cleaning
Los Angeles, CA
08.2016 - 03.2019
- Operated a residential and commercial surface cleaning business
- Managed scheduling, equipment, and customer relations
Education
Electrical Construction & Maintenance Certificate -
Los Angeles Trade-Technical College
Los Angeles, CA01-2020
Associate of Science - undefined
Los Angeles Trade-Technical College
Los Angeles, CA01-2020
Skills
- Unit turns, work orders
- Team Leadership
- Budget Control
- Vendor Management
- Operations management
- Maintenance process improvement
- Problem-solving
- property turnover and stabilization
- Multi-site Management
- Resident rapport building
- Staff training and development
Accomplishments
- Property rehabilitation
- Process improvement through custom tracking systems.
- Improved unit turnover time by 75%, reduced work order times frame
- Provided structure and guidance for code enforcement completion.
- Won award for maintenance of the year in an 8 month period.
Certification
- OSHA 30-Hour Safety Certification
- EPA 608 Certification
- Electrical Construction & Maintenance Training
- CPO Certification
Timeline
Senior service manager
Meadow Glen Apartments
06.2024 - Current
Maintenance supervisor
Crossings at Wyndham Apartments
04.2021 - 06.2024
Wireman
Capitol Electric
02.2021 - 03.2021
Material Handler
XPO Logistics
06.2020 - 02.2021
Owner / Operator
Dirty Luxury Cleaning
08.2016 - 03.2019
Associate of Science - undefined
Los Angeles Trade-Technical College
Electrical Construction & Maintenance Certificate -
Los Angeles Trade-Technical College