Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Derrick Antwi

Welland,Canada

Summary

Hardworking worker with 2 years of experience in customer service, sales, retail and organizational skills. Proficient in data entry, and time management. Demonstrates strong customer service abilities and effective teamwork in fast-paced environments. Can work under pressure. Committed to maintaining efficiency and accuracy in operations.

Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem-solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship-building skills in Desired Position role.

Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.

Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Representatives

KFC
11.2024 - 04.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Sales Representative

Grace Groceries-Accra
07.2022 - 08.2024
  • Promoted the store on social media, boosting visibility and customer traffic.
  • Built strong relationships with clients, enhancing customer loyalty.
  • Contributed to increased sales through consistent, customer-focused service.

Education

College diploma - IT

Ghana Institute Of Management And Public Administration
Accra
05.2021

Skills

  • Sales
  • Organizational skills
  • Business development
  • Basic math
  • English
  • Communication skills
  • Time management
  • Customer service
  • Data entry
  • Computer skills
  • Relationship building
  • Sales closing
  • Customer retention
  • Negotiation tactics
  • Relationship selling
  • Sales consultation
  • Account management
  • Strategic planning
  • Staff training

Languages

English
Full Professional

Timeline

Sales Representatives

KFC
11.2024 - 04.2025

Sales Representative

Grace Groceries-Accra
07.2022 - 08.2024

College diploma - IT

Ghana Institute Of Management And Public Administration
Derrick Antwi