Summary
Overview
Work History
Education
Skills
Timeline
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Dermaine Nelson

Toronto,ON

Summary

Dynamic professional with extensive experience in logistics coordination and patient transport at Dignity Transportation. Proven ability to enhance customer rapport and ensure transportation safety protocols. Recognized for adaptability and decision-making skills, successfully optimizing delivery routes and training new staff to improve operational efficiency. Committed to reliability and excellence in service delivery.

Overview

11
11
years of professional experience

Work History

Transporter

Dignity Transportation
11.2023 - Current
  • Warmly greeted patients and visitors and made each feel welcome.
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Used wheelchairs to move patients between hospital locations.

Reach Stacker

Tri Point Intermodal Services
03.2022 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Increased performance by safely and efficiently operating heavy machinery and equipment.

Shipping and Receiving Manager

Caisson Consulting
08.2014 - 01.2019
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
  • Organized records of vehicles, schedules and completed orders.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Education

High School Diploma -

Father Michael Micgivney
Markham, ON

Skills

  • First aid training
  • Logistics coordination experience
  • Customer rapport
  • Advanced navigation skills
  • Patient transport
  • Customer service
  • Transportation safety protocols
  • Team leadership
  • Decision-making
  • Project management
  • Reliability

Timeline

Transporter

Dignity Transportation
11.2023 - Current

Reach Stacker

Tri Point Intermodal Services
03.2022 - 10.2023

Shipping and Receiving Manager

Caisson Consulting
08.2014 - 01.2019

High School Diploma -

Father Michael Micgivney

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