Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Aderinsola Erinomo

Penticton,BC

Summary

Hard-working student with 5 years of experience of working with people. Delivered exceptional customer service and maintained the integrity of company value. Upholds a positive image of business by having a good and professional attitude towards others. Completes tasks according to the needs of the business.

Overview

5
5
years of professional experience

Work History

Housekeeper

McGee's Inn
04.2023 - 08.2023
  • Worked independently to complete tasks within a specific time window.
  • Utilized attention to detail to clean rooms up to standards of the business.
  • Using organizational skills to visually appealing results for guests.
  • Creating a clean and comfortable space for guests to enjoy.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Sales Associate

Mark's
04.2022 - 08.2022
  • Assisted customers with entering change rooms and ensured previous customer's items were cleared.
  • Adhered to store policy while processing returns by making sure to inspect the product and communicating the return policy to customers.
  • Built personal relations with customers through friendly rapport and excellent customer service practices.
  • Boosted sales by informing customers of all store promotions on the sales floor and at cash out.
  • Ensured the sales floor was prepared for the day by verifying sales items were properly stocked.
  • Maintained a warm demeanor to fellow coworkers and customers to create a positive work environment.
  • Readily answered questions about products for customers by checking available stock in store and surrounding stores and helping to compare different items to arrive at their desired purchase.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Utilized technological savvy to make online orders for customers and make phone calls to service providers for their assistance.


Crew Member

Wendy's
07.2018 - 08.2022
  • Worked independently to complete tasks essential for efficient opening and closing of store.
  • Onboarded hundreds of customers per day and successfully met their needs.
  • Proficient in processing POS and cash transactions.
  • Diligently maintained cleanliness of work station.
  • Upheld company values and exceptional customer service when dealing with disputes.
  • Successfully problem-solved issues impacting flow of service to customers through quick thinking.
  • Collaborated with team members to resolve confusion in different departments and restored company practices.
  • Fulfilled online orders in a timely fashion while performing regular company tasks
  • Efficiently trained new staff on tasks in accordance to company rules.
  • Increased sales by politely suggesting ad-ons to customers orders.
  • Maintained flow of service while under from lack of staff by multitasking and productive prioritizing.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Education

Bachelor of Arts - Legal Studies And Communications And Media Studies

Carleton University
Ottawa

High School Diploma -

Penticton Secondary School
06.2021

Skills

  • Customer service developed through years of working with people in service industry
  • Food safety knowledge gained by being involved with food preparation
  • Serve It Right certification
  • Reliable and punctual to all shifts by being readily available prior to shift start
  • Cash handling developed with close experience
  • Following company safety procedures
  • Verbal/written communication with fellow staff and management
  • Store opening and closing

Volunteer Experience

  • Penticton Regional Hospital (2018-2020): Organizing medical equipment, entertaining hospice patients with games and other activities, working the Information desk by assisting with directions and answering questions, assisted staff with miscellaneous needs of hospital floor.
  • Leadership Program (2018-2020): Coordinating school and community events, fundraising for charities and school initiatives, fostering a positive school culture through spirit days
  • JESSUP Competition Bailiff (2024): Ensured contestants remained within time constraints, attended to the needs of judges, prepared courtrooms for the next round of contestants.
  • BSA Fashion Show (2024): ensured models were ready for their categories, organized models in their correct orders, worked closely with organizers and acted as a main point of contact between models and organizers, quicky adapted to changes and informed others of such changes.
  • Pen High Theatre (2018-2021): memorized lines for songs and scenes, collaborated with others to build sets and costumes, assisted with changing flats in between scenes when offstage.

Timeline

Housekeeper

McGee's Inn
04.2023 - 08.2023

Sales Associate

Mark's
04.2022 - 08.2022

Crew Member

Wendy's
07.2018 - 08.2022

Bachelor of Arts - Legal Studies And Communications And Media Studies

Carleton University

High School Diploma -

Penticton Secondary School

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Aderinsola Erinomo