Derick Premdas
Chula Vista,CA
Summary
Reliable and adaptable team member with a strong focus on customer service and operational efficiency. Proven ability to enhance customer experiences and streamline processes, ensuring satisfaction and loyalty. Football player that understands how to listen to information and apply it.
Overview
5
5
years of professional experience
Work History
Dasher
DoorDash
Chula Vista, CA
04.2021 - Current
- Delivered timely food orders, ensuring customer satisfaction through effective communication and route optimization.
- Managed multiple deliveries simultaneously, demonstrating strong organizational skills and adaptability in fast-paced environments.
- Collaborated with local restaurants to streamline order processes, enhancing operational efficiency and service quality.
- Implemented feedback mechanisms to improve delivery experience, contributing to enhanced customer loyalty and retention.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Verified orders prior to completing deliveries to avoid customer complaints.
Provider
IHSS - In Home Supportive Services
Palm Springs, CA
12.2020 - 07.2024
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with my recipient.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Managed procurement of medications and groceries to guarantee availability of necessary items in the home.
Crew Member
Trader Joe's
La Quinta, CA
09.2022 - 01.2024
- Provided exceptional customer service by engaging with customers and addressing any issues promptly.
- Learned how to cashier at a quick rate with a friendly demeanor, ensuring accurate transactions and smooth checkout experiences.
- Maintained cleanliness and organization of store to support positive shopping experience for customers. Stocked essential items such as produce bags and cart wipes to facilitate customer convenience.
- Assisted in inventory management by restocking shelves and organizing products according to store standards.
- Collaborated with team members to create a positive work atmosphere and ensure the workplace is somewhere everyone feels they can work.
- Coordinated with colleagues to ensure clarity in role transitions and maintained effective communication throughout the process.
- Supported inventory management by placing orders for store items and overseeing my own section.
Courtesy Clerk
Albertsons
Palm Springs, CA
04.2021 - 07.2022
- Maintained cleanliness and organization of store areas, enhancing overall customer satisfaction.
- Stocked shelves regularly, ensuring product availability for customers.
- Returned unwanted items to correct store locations and restocked shelves.
- Trained new employees on store policies and procedures, fostering a collaborative work environment.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Collected shopping carts for multiple assigned hours in the palm springs heat from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted in maintaining cleanliness and organization during opening and closing shifts. Prepared for shifts in advance to ensure punctuality and readiness for work. Supported team efforts to create a smooth operational flow each day.
Education
Associate of Science - Business Administration 2.0
Southwestern College
Chula Vista, CA05-2026
Skills
- Quick decision making
- Efficient multitasking
- Reliability and punctuality
- Safety awareness
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Strong work ethic
- Outgoing and friendly
Timeline
Crew Member
Trader Joe's
09.2022 - 01.2024
Dasher
DoorDash
04.2021 - Current
Courtesy Clerk
Albertsons
04.2021 - 07.2022
Provider
IHSS - In Home Supportive Services
12.2020 - 07.2024
Associate of Science - Business Administration 2.0
Southwestern College