Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derick Amaniampong

Brampton

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Enhances customer experiences by employing service-oriented behaviors and understanding customer desires. Proud to be applying for a PT Sales Associate position at JD Sports. Ready to help team achieve company goals. I am available to work Weekdays, Weekends and holidays.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate/Back Of House

Adidas
04.2023 - 09.2024
  • Regularly lifted between 25-75 lbs daily.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained cleanliness and safety of the building and its premises.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Customer Service Representative

GoodLife Fitness
08.2020 - 06.2022
  • Maintained customer satisfaction with fast forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recorded account information to open new customer accounts.
  • Answered customer telephone calls quickly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services and company information.
  • Resolved problems, improved operations and provided exceptional service.
  • Handled signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Informed customers about any deals or offers that the store have in store.

Crew Member

McDonald's
03.2017 - 01.2019
  • Maintained high standards of customer service during high-volume, fast paced operations.
  • Connecting well with customers giving them the best care for all their needs.
  • Ability to cope with different people and solve problems.
  • Adaptable to pressure, responsible, organized and hardworking.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Took orders, prepared meals and collected payments.

Education

Ontario Secondary School Diploma -

St. Thomas Aquinas Secondary School
Brampton, ON

Skills

  • Excellent customer service
  • Communication
  • Problem solving
  • Organization and cleaning
  • Can work independently or with team
  • Stocking and replenishing
  • Inbound and Outbound Calling
  • Heavy lift management
  • Retail sales professional

Timeline

Retail Sales Associate/Back Of House

Adidas
04.2023 - 09.2024

Customer Service Representative

GoodLife Fitness
08.2020 - 06.2022

Crew Member

McDonald's
03.2017 - 01.2019

Ontario Secondary School Diploma -

St. Thomas Aquinas Secondary School

Similar Profiles

CREATE PROFILE
Derick Amaniampong