Deric Dinh
San Diego
Summary
Results-driven business professional with background in account management and client relations. Known for fostering collaborative team environments and delivering impactful results. Highly adaptable and skilled in strategic planning and customer service, ensuring client satisfaction and business growth.
Overview
14
14
years of professional experience
Work History
Business Account Executive
Charter Communications, Spectrum
San Diego
06.2025 - Current
- Developed and maintained strong relationships with key business clients to drive revenue growth.
- Presented product demonstrations and conducted training sessions for clients on new features.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Leveraged CRM to collect, organize, and manage sales data and customer information.
- Tracked territory sales activity and revenue growth using Salesforce.
- Conducted informative presentations for prospective clients on the benefits of partnering with our company, generating significant interest in our services.
- Maintained current knowledge of evolving changes in marketplace.
Mortgage Broker
Self-Employed
03.2021 - 06.2025
- I helped clients to get the best loan by understanding my client's needs by analyzing financial, earnings, and credit data to advise on the best loan scenarios and the risk level
- I helped 1st time home buyers by reviewing the appraisal reports, home inspection, environmental, termite, and purchased contract so they can feel confident
- Very knowledgeable with loan guidelines and analyzing business/personal tax's return to make sure clients qualify for the loan
- I specialized in Conventional, Commercial Real Estate Lending, Reversed Mortgage, FHA, and VA loans
- I have strong networking with Realtors, CPA, Builder, and Financial Advisors
Outside Sales Representative
Charter Communication
07.2024 - 01.2025
- Acquired new residential customers through proactive door-to-door contact from assigned leads and networking event
- Provided consultative needs analysis to identify customer's needs and presented tailored product solutions to increasing conversion rates
- Developed and presented sales proposal for high speed internet, mobile, landline and video services
- Achieved monthly sales quotas by consistently meeting targets for various services, driving revenue and customer acquisition to the company
- Stayed well informed about competitor's activities within the assigned territory, providing insights to management on competitive pricing, marketing strategies and sales tactic to win businesses
Retail Personal Banker II
Comerica Bank
04.2020 - 03.2021
- As a Senior Banker, I acquire, manage, retain meaningful relationships with our customers, using my financial knowledge to offer on duty when manager is on vacation
- Also, I make sure our branch passed annual audit by having all documents comply with regulation and making sure all staffs are fully aware of branch procedures
- Thoughtful solutions to help address their financial needs
- I act as a loan officer to make sure all loans are compliance with the regulations
- I coached tellers/Bankers how to improve theirs Medallion Survey and ask for business
Realtor/Loan Officer
Self Employed
09.2016 - 04.2020
- As a Realtor, I Consult with clients on how to prepare their property for sale and market it in a way that makes it stand out in the local real estate community
- I Organized home showings and open houses
- Advised clients throughout the negotiation process to help them get maximum value for their home
- Study local real estate community and be knowledgeable on current home sales
- Negotiate on client's behalf when drafting real estate contracts
- Advertise my services to the local community through marketing materials and networking
- I specialized in FHA, VA, Conventional, and Non-QM
- I was the main point of contact for mortgage borrower from start of origination to closing of the loan by collecting documents and analyzing and reviewing information ensuring the file was complete and ready to proceed with closing
Chase Private Banker/Manager on Duty
Chase Bank
10.2012 - 09.2016
- As a Private Client Banker, I am responsible to contacts affluent clients, as well as other customers in the Branch
- I managed their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances
- I helped acquired new clients by actively soliciting referrals and developing internal and external sources
- I am clients' personal advocate at Chase, adding value to the relationship by sharing the value of Chase Private Client with clients that may be eligible
- Actively managing their banking relationship through an advice-based approach and ensuring each client receives the best products, services for his or her needs
- Partnering with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs
- Lead a team and operate as a branch manager by observing and coaching my 10 staffs performance to collectively meeting their personal goals, establishing action plans as applicable
- I provides support to all assigned areas of branch operation where service or assistance is needed; oversee activities of tellers, relationship bankers and other operations personnels; opens and closes the branch
- I helped my staffs to provides superior customer's services by having morning hurdle everyday and started with positive stories from the previous day
- Helping our branch to get a perfect audit through the branch operational review and recommends an initiate corrective action; conducts unannounced all branch cash audit
Personal Banker
Wells Fargo
09.2011 - 10.2012
- As a Business Banker, I am responsible to acquired new business relationship by calling new/existing businesses owner to discovered what are their business objective for short and long term goals
- I assisted achieving bank growth and profitability goals by executing the branch's marketing and business development plan to help businesses owners to get a business lines of credit, loans, merchant services, payroll and credit's cards
- I had great relationship with CPA, Attorney, Loan Officers, Realtors, and Financial Advisors
- Also, I involved in community and belonged to BNI chapter to represented Wells Fargo Business Bank
- I worked very well with Wells Fargo bankers, assistant manager, loan officers, branch manager and tellers to get referrals
Education
High School Diploma -
Mira Mesa High School
01.1997
Skills
- Driven to Succeed
- Strong Work Ethic
- Self-Starter
- Proven Sales Record
- State NMLS License
- Real Estate License
- Consultative
- Negotiation
- Organization
- Positive Attitude
- Sales closing
- Prospecting techniques
- B2B sales prowess
- Canvassing neighborhoods
- Client acquisition
- Sales presentations
Timeline
Business Account Executive
Charter Communications, Spectrum
06.2025 - Current
Outside Sales Representative
Charter Communication
07.2024 - 01.2025
Mortgage Broker
Self-Employed
03.2021 - 06.2025
Retail Personal Banker II
Comerica Bank
04.2020 - 03.2021
Realtor/Loan Officer
Self Employed
09.2016 - 04.2020
Chase Private Banker/Manager on Duty
Chase Bank
10.2012 - 09.2016
Personal Banker
Wells Fargo
09.2011 - 10.2012
High School Diploma -
Mira Mesa High School