Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Derian Machum

Saint John,New Brunswick

Summary

Dynamic and results-driven professional with a proven track record at McDonald's, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective communication and leadership in high-pressure environments. Proficient in Microsoft 365, demonstrating strong multitasking and organizational skills to streamline operations and resolve challenges efficiently.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

McDonalds
Fairville, Saint John
08.2024 - Current
  • Facilitated efficient order processing and customer interaction, contributing to a smoother workflow during peak hours and enhancing customer satisfaction.
  • Works well with a structured team environment.
  • Cash handling and operated cash registers efficiently.
  • Handled difficult situations smoothly and resolved them efficiently.

Education

High school diploma -

Harbour view High School
Saint John
01.2024

Bachelor of Arts -

University of New Brunswick
Saint John, NB

Skills

  • Customer service excellence
  • Time management
  • Leadership
  • Multitasking and organization
  • Clear communication
  • Microsoft 365 proficiency
  • Customer service

Affiliations

  • I am physically active every day by working out everyday and playing Basketball in my free time.

Accomplishments

  • I received Honors throughout my four years in High School.
  • I received Employee of the month at McDonald's for the month of January in 2025.

Certification

  • I have a valid Class 5 Driver's License.

Languages

English
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Crew Member

McDonalds
08.2024 - Current

High school diploma -

Harbour view High School

Bachelor of Arts -

University of New Brunswick

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Derian Machum