Derian Castillo
Vancouver,BC
Summary
Accomplished Operations Manager with a proven track record at ROD-COV SERVICES INC., excelling in business development and operational efficiency. Fluent in Spanish and English, adept at enhancing client relationships and expanding client bases significantly. Demonstrates exceptional team leadership and payroll management skills, ensuring project profitability and compliance.
Overview
5
5
years of professional experience
Work History
Operations Manager
ROD-COV SERVICES INC.
02.2023 - Current
- Financial Planning: Projected investment needs and profitability timelines for company launch.
- Market Research: Identified construction staffing as primary market focus through thorough industry analysis.
- Business Development: Acquired new clients via emails, calls, and site visits, expanding client base by X%.
- Human Resources: Managed hiring processes, onboarding, and payroll for all staff.
- Operations Management: Oversaw billing, administrative paperwork, and ensured compliance with insurance and safety regulations.
- Client Relations: Maintained and strengthened relationships with clients, leading to increased repeat business.
Administrative Assistant
R-FOUR CONTRACTING LTD.
04.2021 - 02.2023
- Payroll Management: Led the payroll audit process for over 100 workers and subcontractors, ensuring accuracy and compliance using EXAKTIME.
- Financial Oversight: Managed accounts payable and receivable, handling out-of-contract work and client billing using Sage software.
- Operational Support: Assisted the Project Manager by reviewing contracts, overseeing material purchases, and managing equipment rentals to support ongoing projects.
Office Administrator
YT EURIGINAL WORK & DESIGN
02.2020 - 04.2021
- Accounts Receivable Management: Oversaw client billing and payment tracking, ensuring timely collection of outstanding payments.
- Project Estimation: Collaborated with project teams to develop cost estimates for upcoming construction projects, contributing to accurate budgeting and planning.
- Payroll and Administration: Managed payroll and handled a variety of clerical tasks to ensure smooth day-to-day operations across multiple ongoing projects.
Education
Customer Relations Specialist
Cornerstone College
Vancouver, BC01.2022
Petroleum Engineering
Universidad Del Noreste
Mexico11.2019
Administrative Informatics
Universidad Del Noreste
Mexico06.2015
Skills
- Business Development
- Client Relationship Management
- Bilingual (Spanish/English)
- Team Leadership
- Payroll and HR Management
- Operational Efficiency
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Operations Manager
ROD-COV SERVICES INC.
02.2023 - Current
Administrative Assistant
R-FOUR CONTRACTING LTD.
04.2021 - 02.2023
Office Administrator
YT EURIGINAL WORK & DESIGN
02.2020 - 04.2021
Customer Relations Specialist
Cornerstone College
Petroleum Engineering
Universidad Del Noreste
Administrative Informatics
Universidad Del Noreste
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