Derek Yelland
Vancouver,British Columbia
Summary
Seasoned Sales Consultant providing experience driven results in a competitive environment. Detailed and quick-paced and true team player. Pursuing sales-driven role where hard work and dedication will be highly valued.
Offers strong administrative, relationship-building and problem-solving abilities.
Previous experience in the Finance office, providing excellent customer service with a solid understanding of loan processes and best practices. Additional F/I sales training received by First Canadian in Feb. 2023.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Finance and Sales Consultant
Carter Motorsports
09.2020 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored warranty product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Completed credit applications, working directly with lenders and applicants for quick approvals and bookings.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Truck Driver
Day And Ross Delivery
11.2019 - 07.2020
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Lead Driver
Strongman Delivery
01.2018 - 09.2019
- Enhanced delivery efficiency by optimizing routes and implementing GPS tracking systems.
- Reduced fuel costs through strategic route planning and diligent vehicle maintenance.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
Education
-
Kwantlen Polytechnic University
Surrey, BCHigh School Diploma -
Frank Hurt Secondary School
Surrey, BC06.2012
Skills
- Strong communication
- Customer service
- Online Marketing
- Contract negotiation
- Social media savvy
- Closing techniques
- Client retention
Affiliations
- Motorcycling - On and Off road
- Photography
Certification
VSA License
Class 5/6 License
Clean CDL
Air-brake Endorsement
Certified Forklift Operator
References
References available upon request.
Timeline
Finance and Sales Consultant
Carter Motorsports
09.2020 - Current
Truck Driver
Day And Ross Delivery
11.2019 - 07.2020
Lead Driver
Strongman Delivery
01.2018 - 09.2019
-
Kwantlen Polytechnic University
High School Diploma -
Frank Hurt Secondary School
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