Knowledgeable technician offers 20 years of troubleshooting and repair experience with advanced technical knowledge. Dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.
Overview
18
18
years of professional experience
Work History
Field Service Technician
Cummins Sales and Service
Calgary, AB
01.2015 - Current
Level III Trained technician.
Power Generation Lead Hand.
Collaborate with advanced electrical teams to complete complex projects.
Built relationships with potential customers to understand their needs and suggest suitable products and services.
Interacted directly with clients via phone or email to answer questions and provide additional information about services and products offered.
Performed generator troubleshooting and diagnostics of equipment.
Field Service Mechanic
Wajax Power Systems
Calgary, AB
10.2013 - 01.2015
Maintained updated knowledge through continuing education and advanced training.
Assisted with customer requests and answered questions to improve satisfaction.
Ensured compliance with local codes governing the use of emergency backup power systems.
Calibrated instrumentation to ensure accurate readings of engine performance parameters.
Provided technical advice regarding the selection, installation, maintenance, testing, and repair of standby power systems.
Assisted in the installation of transfer switches between utility power sources and emergency backup generators.
Inspected and repaired electrical systems, including wiring, switches, circuit breakers, and other components.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Conducted troubleshooting activities to diagnose mechanical or electrical issues with generators.
Replaced defective parts such as alternators, voltage regulators, starters, and fuel pumps.
Performed periodic oil changes on diesel engines as part of preventive maintenance routine.
Lead Hand Field Mechanic
Precise Mechanical Services
Regina, SK
01.2010 - 10.2013
Conducted regular meetings with staff to discuss objectives, progress, and challenges.
Allocated personnel and other resources to assist team in meeting objectives and helping workers to meet team goals.
Organized daily workflow schedules for each employee according to their skillset and experience level.
Trained, mentored and supervised junior staff members.
Participated in recruitment activities such as interviewing job candidates.
Observed and listened to machinery operation to detect equipment malfunctions.
Diagnosed mechanical problems using computerized or manual testing equipment.
Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
Tested repaired machines for proper operation before returning them to service.
Troubleshot electrical systems on heavy machinery.
Documented repair work performed on mobile equipment via electronic and written service reports.