Derek Wall
Riverside
Summary
Offering strong leadership capabilities and effective communication skills, eager to learn and grow in this environment. Brings ability to quickly grasp new concepts and proficiency in task delegation and conflict resolution. Ready to use and develop problem-solving and organizational skills in Barista or Barista Lead role.
Overview
3
3
years of professional experience
Work History
Shift Lead / Coffee Master
Cal Poly Pomona - Starbucks
08.2023 - Current
- Skilled in all areas of café operations, including leading shifts, preparing beverages, managing inventory, handling transactions, and training new partners. Experienced in resolving customer issues and supporting team performance to ensure smooth operations and customer satisfaction.
Carnival Sales Lead
Orange County Fair
07.2025 - 08.2025
- Oversaw daily booth operations, coordinated employee breaks, and ensured smooth workflow across the carnival floor. Handled and resolved customer concerns promptly while maintaining a positive guest experience. Ensured satisfaction and efficiency, in all areas of operation.
Outreach Assistant
Office of Congressman Ken Calvert
08.2022 - 11.2022
- I have experience as a political campaign assistant, skilled in canvassing phone calls, and text messaging to encourage voter turnout. I am passionate about communicating my candidate's message and working collaboratively with fellow campaign workers to achieve common goals.
Education
Computer Engineer
California Polytechnic University Pomona
Pomona, CA05-2027
High School Diploma -
Hillcrest High School
Riverside, CA05.2023
Skills
- Coffee Master certified
- Shift leadership
- High-volume café operations
- Customer service excellence
- Cash handling & POS
- Beverage quality & consistency
- Conflict resolution
- Employee Training
- Team collaboration
- Counting tills & reconciling money (open/close)
Awards
Senior of the Year, Award of Perseverance, Student of the Month, Academic Certificate of Excellence (4.0+ GPA), Academic Certificate of Excellence (4.0+ GPA)
Timeline
Carnival Sales Lead
Orange County Fair
07.2025 - 08.2025
Shift Lead / Coffee Master
Cal Poly Pomona - Starbucks
08.2023 - Current
Outreach Assistant
Office of Congressman Ken Calvert
08.2022 - 11.2022
Computer Engineer
California Polytechnic University Pomona
High School Diploma -
Hillcrest High School