Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Derek Staley

Toronto,ON

Summary

Dynamic individual with hands-on experience in Health Care and Management. I bring strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

26
26
years of professional experience

Work History

Administration, TWH Emergency Department

UHN
03.2019 - Current
  • Performing reception responsibilities
  • Providing clerical support
  • Registering Patients
  • Organizing and maintaining patient charts through Epic
  • Electronic and paper information filing system
  • Performing patient administration functions including scheduling and coordinating appointments meetings/events, maintaining written and/or electronic calendar/schedules, etc.
  • Coordinating unit administrative functions; ensuring the efficient operation of the unit, within scope of authority; performing other duties consistent with the job classification as required.
  • Supported office staff and operational requirements with administrative tasks.
  • Filled out records, staffing sheets, and patient documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Managed incoming calls and directed to appropriate department.
  • Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Owner

Railside Studios
03.1999 - 03.2019
  • Owned and operated Website Developer Company
  • Built / Designed and developed Websites and Data Bases
  • Know HTML, CSS, JavaScript, PHP, and other relevant web design coding languages
  • Create and test applications for websites
  • Collaborate
  • Present design specs
  • Work with graphics and other designers
  • Troubleshoot website problems
  • Maintain and update websites
  • Monitor website traffic
  • Stay up to date on technology
  • Built over 6000 websites in 21 years
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Strengthened communication skills through regular interactions with others.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Resolved problems, improved operations and provided exceptional service.
  • Designed, implemented and monitored web pages, plugins, and functionality for continuous improvement.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.
  • Implemented Google-based SEO and ad campaigns to meet budget specifications.
  • Optimized web applications for speed, scalability and security.

Education

High School Diploma -

SIR WILFRID LAURIER COLLEGIATE INSTITUTE
Scarborough
06.1994

Skills

  • Attention to detail
  • Strong Knowledge of Epic
  • Web and tech savoy require little or no training
  • Word processing
  • Database and spreadsheet experience
  • Excellent written and oral communication skills
  • Excellent report writing and presentations
  • Customer Service
  • Team Leadership, Ability to work in a team environment
  • Proficient in Microsoft Office Software
  • Experience working in a fast-paced environment
  • Experience working in a health care environment
  • Problem Solving
  • Organization
  • Multitasking Abilities
  • Task prioritization

Interests

  • Cooking
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Team Sports
  • High-Intensity Interval Training
  • Mindfulness Practices

Timeline

Administration, TWH Emergency Department

UHN
03.2019 - Current

Owner

Railside Studios
03.1999 - 03.2019

High School Diploma -

SIR WILFRID LAURIER COLLEGIATE INSTITUTE

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Derek Staley