Derek Soltys
Calgary,AB
Summary
Hi there! I am a proud born and raised Calgarian, looking to make a career change. Throughout my 25 years in the hospitality industry, I would dare you to come up with a situation I have not faced in a public environment. As a Poker Supervisor I had a proven track record in managing operations and ensuring integrity, while multi-tasking on a daily basis. At my time with Jerlin Holdings, I learned many skills of the trades and gained invaluable experience and everyday knowledge which I will be able to use my entire lifetime. I am now ready to continue to drive success in a high-energy environment. This job posting seems like a great fit for me and I would be excited to bring my skillset and charisma to your team.
Overview
17
17
years of professional experience
Work History
Poker Supervisor
Elbow River Casino
Calgary, AB
07.2008 - 04.2025
- Supervised daily poker operations, ensuring compliance with gaming regulations and internal policies.
- Trained and mentored staff on game rules, customer service standards, and operational procedures.
- Took guests reservations by phone, maintaining an accurate table board and lists, which at capacity could accommodate 15 tables and over 150 patrons.
- Greeted guests upon arrival, directing them to their proper table and seat or updating them on their position on the lists and approximate time of waiting.
- Managed player disputes and resolved issues to maintain a positive gaming environment.
- Coordinated schedules for dealers and floor staff to optimize coverage during constant change to poker table operations according to customer demand.
- Opened and closed the poker cash cage, managing large sums of money accurately, being responsible for a float of close to $500k between poker chips and all monies, all the while doing countless money and chip transactions throughout the shift.
- Maintained a high level of customer satisfaction by promptly addressing concerns and providing exceptional service.
Construction Assistant
Jerlin Holdings
Calgary, AB
09.2009 - 10.2018
- Coordinated material procurement and inventory management for timely project completion.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Contributed to the successful completion of complex projects by assisting with various aspects of construction, such as framing, drywall installation, and carpentry.
Education
General Studies
University of Calgary
Calgary, ABSkills
- Maintaining integrity and honesty at all costs
- Handling a face paced and stressful environment
- Strong leadership
- Leading employees
- Resolving complaints
- Constant problem solving
- Attention to detail
- Power tool operation
- Time management
- Multitasking and organization
Languages
English
Timeline
Construction Assistant
Jerlin Holdings
09.2009 - 10.2018
Poker Supervisor
Elbow River Casino
07.2008 - 04.2025
General Studies
University of Calgary