Derek Richardson

• Leadership & Team Development: Created a culture of career growth through job laddering, succession planning and mentorship. Helped promote over 30 direct and indirect reports, into career advancing leadership roles and positions in Corporate Office.
• Strategic Leadership & Planning: Spearheaded, developed, and executed national sales, merch, and operational strategies to enhance efficiency and consumer satisfaction across all Brick Mattress Stores in Canada.
• Change Management: Created visional and modernization initiatives, leading to the implementation of new retail technologies, company processes, training materials and organizational policies that improved overall customer experience.
• Stakeholder Engagement: Collaborated with corporate leaders, regional directors, and external partners to achieve consensus on key business initiatives, ensuring alignment with overall business goals.

• Record Setting Results: Produced 7 consecutive years of company record setting growth in sales and KPI categories with first in class industry leading results.

• Led the national sales strategy, focusing on consumer-centric sales approaches and driving significant revenue growth, with sales more than $1.4 Billion annually.
• Improved overall company performance by developing and implementing strategic initiatives that led to increased revenue and market share.
• Ensured sales and operational plans were executed efficiently across all regions.
• Enhanced employee engagement through targeted training programs, mentoring opportunities, and performance management systems.
• Developed comprehensive budget plans, ensuring accurate financial forecasting and responsible resource allocation.
• Implemented innovative marketing strategies to increase brand awareness and drive customer acquisition.
• Championed corporate social responsibility initiatives, aligning company values with community involvement efforts.

Corporate Leadership & Education:

• Ensured corporate compliance in 21 retail locations, overseeing all areas of the business that directly impacted consumer experiences.
• Established strong relationships with other business departments and vendors to secure favorable outcomes thought team work and collaboration.
• Increased record sales performance by implementing strategic initiatives and store expansion plans.
• Implemented educational programs to enhance both internal team member and the customers understanding of product offerings and services.
• Managed budgets in excess of $150 Million to maximize profitability while maintaining operating SG&A control.
• Cultivated strong sense of community, supporting CMN hospitals across Western Canada.
• Boosted employee morale and retention through effective communication, recognition programs, and leadership development opportunities.
• Reduced employee turnover rates through implementation of comprehensive hiring processes, ongoing training opportunities, and targeted career advancement planning.

• Progressed through a series of 8 roles over a 6 year period of increasing responsibility, demonstrating a strong capacity for leadership and a deep understanding of store, managerial, industry, and overall retail operations.
• End of role oversaw the largest volume retail store in the entire company.
• Set a modern day record in sales, SG&A and EBITDA which currently still stands today.