Derek Nguyen
Mississauga,ON
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
5
5
years of professional experience
Work History
Assistant
I Gate Capital
08.2022 - 10.2023
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Organized resources, records and personnel to accomplish aggressive targets.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Cook/Cashier Manager
Pita Lite
04.2019 - 06.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Resolved customer complaints and maintained clean and tidy area.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
High School Diploma -
Loyola Catholic Secondary School
Mississauga, ON06.2022
Skills
- Calendar Management
- Support Services
- Verbal and Written Communication
- Email Correspondence
- Business Correspondence
- Project Support
- Time Management
- Call Reception
- Computer Skills
- Customer Service and Assistance
- Customer Complaint Resolution
- Performing Needs Assessments
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Assistant
I Gate Capital
08.2022 - 10.2023
Cook/Cashier Manager
Pita Lite
04.2019 - 06.2022
High School Diploma -
Loyola Catholic Secondary School
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