Derek MacDonald
Spruce Grove,Alberta
Summary
Hardworking Account Manager with 18 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
18
18
years of professional experience
Work History
Account Manager
Komatsu Mining
Edmonton , Alberta
2006.04 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Presented product features and advantages to potential customers during sales meetings.
- Attended trade shows and conferences as a representative of the company.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Provided technical support to customers when needed.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education
High School Diploma -
Kennebecasis Valley High School
Quispamsis, NBSkills
- Account Management
- Vendor Relations
- Customer Service
- Complaint Management
- Sales Development
- Account Servicing
- Project Management
- Team Training
- Sales Reporting
- Relationship Building
- Sales tactics
- Staff Management
- Upsell opportunities
- Payment collecting
- Teamwork and Collaboration
- Sales Meetings and Orientations
Affiliations
- Avid cyclists
- Guitar
- Starting to get into woodworking
Timeline
Account Manager
Komatsu Mining
2006.04 - Current
High School Diploma -
Kennebecasis Valley High School
Similar Profiles
ROMAN JOHNSONROMAN JOHNSON
Warehouse Manager at Komatsu MiningWarehouse Manager at Komatsu Mining
Raghu BalamRaghu Balam
Cloud Engineer at Komatsu Mining CorpCloud Engineer at Komatsu Mining Corp
Vanessa DeckerVanessa Decker
Senior Service Administrator at Joyglobal / Komatsu MiningSenior Service Administrator at Joyglobal / Komatsu Mining