Derek Le
Westminster
Summary
Energetic bank teller who is constantly developing banking and interpersonal skills. Proficient in multi-tasking to achieve goals in an efficient manner while delivering excellent customer service. Excelled in a leadership role at Tastea, boosting team productivity and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Bank Teller
Wells Fargo
08.2024 - Current
- Educated customers on convenient ways to bank via mobile app and ATMs.
- Completed high-volume transactions meticulously and efficiently.
- Discovered customers' financial needs through analysis of customers' accounts, and capitalized on banker referral opportunities resulting in better banking experiences.
- Established and strengthened customer relationships by leveraging interpersonal communication skills.
Supervisor
Tastea
06.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached team to increase productivity and efficiency.
- Handled customers concerns and requests.
- Maintained inventory and cash drawer counts with high accuracy.
- Generated daily reports on staff and store production.
Education
Bachelor of Arts - Accounting
California State University, Fullerton
Fullerton, CA05-2021
Skills
- Conflict Resolution
- Time Management
- Risk Management
- Multi-tasking
- Organization
Languages
Vietnamese
Timeline
Bank Teller
Wells Fargo
08.2024 - Current
Supervisor
Tastea
06.2019 - Current
Bachelor of Arts - Accounting
California State University, Fullerton
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