Derek Dolotina
Fairfield,CA
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Hot Topic
02.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Sales Associate
Miniso
09.2023 - 04.2025
- Restocked shelves as needed to ensure sufficient inventory levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Built relationships with customers to encourage repeat business.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
Shift Manager/Key Holder
BoxLunch
07.2024 - 02.2025
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, and displays.
- Developed trusting relationships with customers by making personal connections.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
Assistant Coach
Will C Wood High School
02.2024 - 05.2024
- Created and utilized training drills to improve team cohesiveness and performance.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Aided in developing athletes at varying levels from beginner to elite.
- Developed strong relationships with players to assist in reaching goals, build trust and rapport.
Education
High School Diploma -
Will C. Wood High School
Vacaville, CA06-2023
Skills
- Exceptional customer service
- Listening Skills
- Teamwork and Collaboration
- Customer service
- Money handling
- Team motivation
- Time management
- Organizational skills
Timeline
Assistant Manager
Hot Topic
02.2025 - Current
Shift Manager/Key Holder
BoxLunch
07.2024 - 02.2025
Assistant Coach
Will C Wood High School
02.2024 - 05.2024
Sales Associate
Miniso
09.2023 - 04.2025
High School Diploma -
Will C. Wood High School
Similar Profiles
Tiffany NeulsTiffany Neuls
District Manager, Store Manager at Hot Topic, Inc, Topic, IncDistrict Manager, Store Manager at Hot Topic, Inc, Topic, Inc
Clarissa GuntherClarissa Gunther
Assistant Store Manager at Hot Topic, Inc.Assistant Store Manager at Hot Topic, Inc.
Yoander Guerra AriasYoander Guerra Arias
Stock Associate at Hot TopicStock Associate at Hot Topic
Jerry RojoJerry Rojo
Care Assistant at Private DutyCare Assistant at Private Duty
Jason HernandezJason Hernandez
Special Event Bartender at Solano Yacht ClubSpecial Event Bartender at Solano Yacht Club