Derek Cortes
North Hills
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
Flight Crew
CircusTrix,LLC
06.2024 - Current
- My responsibilities were many but included Child safety, Child supervision, Customer service, Cashier Management, Event Management, Inventory Management, Park maintenance, Sales,
- On top of these responsibilities I've also learned new skills as cooking food in the cafe and also learning how to make an event schedule for the parties and making sure those events were organized.
- I also learned how to take inventory of food items and date dot those food items.
- I've also learned how to talk to upset guest and make sure those guest leave satisfied.
- I've also learned good time management skills when managing a team of people and making sure that everyone's breaks are given on time and also that we are able to keep the establisment clean.
- Skills: Customer service, Time management, Communication skills, Food service, Guest services, Leadership, Bilingual
Education
High School Diploma -
Birmingham Community Charter High School
Van Nuys, Ca No Degree -
Los Angeles Valley College
Van Nuys, CASkills
- Customer service
- Time management
- Communication skills
- Food service
- Guest services
- Leadership
- Bilingual
- Staff training and development
- Schedule preparation
- Staff management
Languages
Spanish
Professional Working
Timeline
Flight Crew
CircusTrix,LLC
06.2024 - Current
High School Diploma -
Birmingham Community Charter High School
No Degree -
Los Angeles Valley College
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