Summary
Overview
Work History
Education
Skills
Timeline
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Derek Chiong

San Jose

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Resolution-minded Keyholder with years of experience solving complex product defects, refunds and stock deficiencies. Hardworking, passionate and efficient candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Camp Counselor

Via West
10.2015 - 11.2015
  • Worked with autistic children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

Sales Associate

Puma
12.2015 - 02.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Processed credit card and debit payments, providing accurate charges and credits.

Keyholder

Hat Club
05.2016 - 07.2017
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Opened and closed store at proper times for reliable services.
  • Maintained confidentiality and security of sales records and operational reports.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Pet Care Associate

Pet Smart
06.2019 - 01.2020
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Completed routine check-ups to assess animal health and chronic or acute concerns.
  • Learned duties for various positions and provided backup at key times.

Driver

DoorDash
01.2021 - 12.2022
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Production Technician

Anatomage
07.2023 - Current
  • Assisted in quality control measures by performing routine inspections of products against established standards.
  • Performed setup of production equipment to establish optimal performance.
  • Improved production line speed with adjustments to equipment settings, meeting tight deadlines without compromising quality.
  • Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.

Education

Business Administration

De Anza College
Cupertino, CA

BBA - Business Administration, Psychology

San Jose State University
San Jose, CA
05.2026

High School Diploma -

Piedmont Hills High School
San Jose, CA
05.2015

Skills

  • Cash Counting
  • Administrative Duties
  • Plan Sales
  • POS Inventory System Operation
  • Merchandise Recommendations
  • Operating Procedures
  • Closing Procedures
  • Sales Promotion
  • Product Promotion
  • Meeting Sales Goals
  • Team Goals
  • Special Needs Client Assistance
  • Testing and troubleshooting
  • Quality Control
  • Material Handling Equipment
  • Photoshop Proficiency
  • Microsoft Excel proficiency

Timeline

Production Technician

Anatomage
07.2023 - Current

Driver

DoorDash
01.2021 - 12.2022

Pet Care Associate

Pet Smart
06.2019 - 01.2020

Keyholder

Hat Club
05.2016 - 07.2017

Sales Associate

Puma
12.2015 - 02.2016

Camp Counselor

Via West
10.2015 - 11.2015

Business Administration

De Anza College

BBA - Business Administration, Psychology

San Jose State University

High School Diploma -

Piedmont Hills High School

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Derek Chiong