Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Derek Banos

Edmonton,Canada

Summary

Highly ambitious, Goal-oriented individual who has great interest in working with and helping others. Great interest and excitement to learn new skills, and grow as a person. Well versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Takes joy in creating lasting positive customer relationships and fun experiences. Flexible schedule with an ambition to succeed and excel in work. Skilled at creating displays to promote higher sales, completing cash register transactions and managing customer issues, complaints, and questions.

Overview

1
1
year of professional experience

Work History

Sales Associate

Kia Motors
02.2023 - 05.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Demonstrated dedication towards outreaching, and contacting inbound or possible customers, making 200 calls a day.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Kept in good contact with previous customers to further assist them and their referrals.
  • Actively assisted in other tasks around the dealership, such as clearing snow off of the cars, decorating the lot, delivered vehicles to customers homes, and prepared the dealership for closing.

Omni-Channel Specialist

Best Buy
07.2022 - 02.2023
  • Assisted customers in need of product purchases as well as returns
  • helped with product knowledge and recommendations at checkout
  • greeted customers at the front desk to create a warm welcome, and guide them to the proper aisles as needed.
  • assisted in other areas of the work place out of my role as needed, such as warehouse work, order tracking and delivering, shelf stocking, and cleaning
  • led in warranty sales regularly, promoting extended warranty and highlighting the benefits to the customer
  • took on the role of teaching the new co-workers how all the systems worked

Education

Diploma - Business Administration

NAIT
Edmonton, AB
04.2027

High School Diploma -

St. Peter The Apostle Catholic High School
Spruce Grove, AB
06.2022

Skills

  • Quick Learning
  • Order Processing
  • Product Sales
  • Promotional support
  • Very Flexible schedule
  • Very open to learning and adapting
  • Ambitious
  • Great De-escalation skills
  • Respectful, well mannered
  • Comfortable with computers
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Associate

Kia Motors
02.2023 - 05.2023

Omni-Channel Specialist

Best Buy
07.2022 - 02.2023

Diploma - Business Administration

NAIT

High School Diploma -

St. Peter The Apostle Catholic High School

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Derek Banos