DeQuan Burton
Suisun
Summary
Motivated and dependable professional with experience in hospitality, retail, and operations leadership. Skilled in team management, customer service, and operations coordination, with a proven ability to enhance efficiency and maintain high standards of quality and performance.
Overview
7
7
years of professional experience
Work History
Helper
UPS
Dixon
10.2025 - Current
- Assisted in loading and unloading packages from delivery trucks.
- Sorted packages based on destination and delivery routes.
- Operated material handling equipment to move freight efficiently.
Operations Team Leader
Raley's
Petaluma
05.2023 - 07.2025
- Led, managed, and motivated team members to achieve operational goals.
- Oversaw merchandising of end caps and displays to optimize product visibility and sales.
- Maintained a safe, organized, and efficient work environment.
- Supported store management in achieving company objectives and maintaining quality standards.
- Supervised team performance and provided guidance on best practices.
Night Agent / Front Desk Agent
Meritage Resort and Spa
Napa
11.2021 - 05.2023
- Managed guest check-in and check-out procedures efficiently and courteously.
- Handled guest inquiries, reservations, and special requests to ensure an excellent experience.
- Performed nightly audit procedures and maintained financial accuracy.
- Oversaw property security and safety during overnight hours.
Guest Services Manager
Fairmont Sonoma Mission Inn
Sonoma
05.2022 - 11.2022
- Oversaw daily guest services operations to ensure a premium hospitality experience.
- Managed and motivated front desk and concierge staff to maintain high service standards.
- Resolved guest concerns promptly and professionally, ensuring satisfaction and repeat visits.
- Implemented strategies to enhance efficiency, service quality, and team performance.
Running Specialist / Cashier
DICK'S Sporting Goods
Fairfield
10.2018 - 11.2021
- Assisted customers with athletic footwear and apparel purchases, providing expert product recommendations.
- Operated cash registers and processed payments accurately and efficiently.
- Maintained a clean, organized, and visually appealing sales floor.
- Supported inventory management, restocking, and merchandise organization.
- Delivered friendly, professional customer service and helped achieve daily sales goals.
Education
High School Diploma -
Vallejo High School
Vallejo, CASkills
- Leadership & Team Management
- Customer Service Excellence
- Merchandising & Visual Presentation
- Inventory & Stock Control
- Night Audit & Financial Reporting
- POS Systems & Cash Handling
- Communication & Conflict Resolution
- Time Management & Organization
- Staff Training & Development
- Problem Solving & Decision Making
- Operations management
Timeline
Helper
UPS
10.2025 - Current
Operations Team Leader
Raley's
05.2023 - 07.2025
Guest Services Manager
Fairmont Sonoma Mission Inn
05.2022 - 11.2022
Night Agent / Front Desk Agent
Meritage Resort and Spa
11.2021 - 05.2023
Running Specialist / Cashier
DICK'S Sporting Goods
10.2018 - 11.2021
High School Diploma -
Vallejo High School