Deqa Maalin
Brooks,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walmart
2021.09 - 2024.08
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Child and Youth Program Assistant
Boys and Girls Club
2023.07 - 2023.11
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Front Office Receptionist
Greenbrook Medical Clinic
2022.09 - 2023.04
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
Education
College Diploma - Child And Youth Care
Reeves College
Brooks, AB2023-08
High School Diploma -
Brooks Composite High School
Brooks, AB2022-06
Skills
- Problem resolution
- Team collaboration
- Customer service
- Writing and verbal communication
- Time management
- Professional demeanor
- Organization skills
- Attention to detail
Languages
English
Full Professional
Timeline
Child and Youth Program Assistant
Boys and Girls Club
2023.07 - 2023.11
Front Office Receptionist
Greenbrook Medical Clinic
2022.09 - 2023.04
Customer Service Associate
Walmart
2021.09 - 2024.08
College Diploma - Child And Youth Care
Reeves College
High School Diploma -
Brooks Composite High School