Deonte Batiste
Dallas,GA
Summary
Detail-oriented operations professional with over 10 years of experience in software platform support and real-time data analysis. Proven expertise in trading platform operations and application quality assurance, complemented by extensive market data monitoring. Demonstrates reliability and sound judgment in fast-paced environments, ready to contribute to long-term growth as an Associate Pipeline Controller.
Overview
9
9
years of professional experience
Work History
Web Analyst
Stratosphere Trading
03.2022 - 08.2025
- Analyzed cryptocurrencies, blockchain protocols, DeFi platforms, NFTs, and DAOs on an ongoing basis, producing clear and accurate reports that the family office principal used to make investment decisions.
- Monitored market trends and blockchain developments daily using advanced data analysis techniques, identifying emerging opportunities and risks before they became obvious to the broader market.
- Maintained a close working relationship with the principal, delivering regular updates on technical developments, market shifts, and new investment opportunities in a format that was easy to act on.
- Prepared detailed research presentations on emerging asset classes, synthesizing technical analysis, fundamental research, and market sentiment into a single coherent view.
- Tracked fast-moving information across multiple data sources simultaneously, developing strong habits around focus, accuracy, and timely reporting over a three-year period.
- Stayed current on regulatory developments and industry changes in the Web3 space, ensuring reports reflected the latest available information at all times.
- Family Office
Quality Assurance Tester
Red Rooster Tec
07.2020 - 01.2022
- Performed functional, regression, smoke, and exploratory testing on two consumer applications — Rooted (a calendar sharing platform) and Parlay (a geolocation-based social app) — ensuring each release met quality standards before reaching end users.
- Read and worked directly from functional requirements documents and traceability matrices, verifying that every feature and user scenario was covered and documented accurately.
- Logged, tracked, and reported all defects in Jira with clear reproduction steps and priority classifications, following up with the development team until each issue was fully resolved.
- Participated in daily standups, sprint planning, backlog refinement, and retrospectives as part of an Agile Scrum team, contributing to consistent delivery across iterative development cycles.
- Conducted API testing via Postman to validate backend data behavior and performed load and integration testing, ensuring application stability under real-world usage conditions.
- Maintained automation test scripts for the automation team, demonstrating attention to detail and commitment to consistent quality standards across every release cycle.
Student Support Specialist
Online Trading Academy
Atlanta, USA
08.2016 - 07.2020
- Served as the first point of contact for individuals interested in the program, walking them through offerings, answering detailed questions, and building enough trust to support enrollment decisions.
- Conducted one-on-one sessions with students and prospective clients, guiding them through trading software tools and the enrollment process to enhance user experience and support informed decisions.
- Troubleshot software and platform issues for students in real time, resolving technical problems quickly and ensuring they could continue using the tools without extended disruption.
- Recommended advanced courses and programs based on each student's trading goals, aligning their aspirations with appropriate resources to foster their development and success.
- Collaborated daily with sales and support teams to resolve student inquiries, track open issues, and make sure every client received a consistent and professional experience.
- Built and maintained long-term relationships with a large client base over four years, securing repeat engagement through consistent follow-through and a genuine commitment to student success.
Education
Certified ScrumMaster -
Scrum Alliance
Certificate in Alternative Investments -
Harvard Online
High School Diploma -
Norcross High School
Norcross, GASkills
- Web Analytics Framework
- Data Analysis
- Data Visualization
- Market analysis
- Microsoft Office
- Salesforce
- Project Management
- Needs Analysis
- Report writing
- Client Communication
- Attention to Detail
- Problem solving
- Relationship Management
- Conflict Resolution
Websites
Timeline
Web Analyst
Stratosphere Trading
03.2022 - 08.2025
Quality Assurance Tester
Red Rooster Tec
07.2020 - 01.2022
Student Support Specialist
Online Trading Academy
08.2016 - 07.2020
Certified ScrumMaster -
Scrum Alliance
Certificate in Alternative Investments -
Harvard Online
High School Diploma -
Norcross High School