Pre-register, schedule, cancel and reschedule patient appointments
Timely verification of patient medical insurance benefits, insurance eligibility, benefits and preauthorization/ pre-certification/referrals
Validate that all necessary referrals, pre-certifications and/or authorizations for scheduled services is on file and valid for scheduled procedures.
ER Admitting Representative
Pomona Valley Hospital Medical Center
05.2017 - 09.2022
Work duties consisted primarily interviewing and retrieving demographic information from patients check into Emergency Department
Register patients into database named Sorian Financials
Process health insurance given and allocate it correctly to appropriate account
If copays are due then collect them from patient
Answering multiple patient inquiries that relate to their insurance; co-payments, billing, or if they qualify for MediCal should they not have any insurance at the current time
Responsibilities also include contacting our health plans and IPAs to obtain authorizations for patients to stay at our hospital for Inpatient or Outpatient stays.
Network Contracting Assistant
North American Medical Management, Inc. / UnitedHealth Group
01.2014 - 04.2017
Primarily drafting, auditing, and executing Medical provider contracts for PrimeCare/NAMM/UHC
Assist doctors and medical offices that want to be registered as part of our provider network in order to obtain more patients referral accounts, once screened and approved by our network an executed and complete contract is issued
Answering multiple provider inquiries related to their medical contacts, working with other Departments such as Claims or Configuration to resolve them
Updating multiple internal grids involving Home Health Rates and bed numbers, Hospital Rates
Work in our contracting database named eVIPs, load and distribute our executed provider agreements, update specific contracting tabs with updated Medical provider information.
Education
HealthCare Administration
Chaffey College
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Languages
Spanish
Limited Working
Timeline
Preservices Representative
Pomona Valley Hospital And Medical Center
09.2022 - Current
ER Admitting Representative
Pomona Valley Hospital Medical Center
05.2017 - 09.2022
Network Contracting Assistant
North American Medical Management, Inc. / UnitedHealth Group
Emergency Department Admitting Representative at Pomona Valley Hospital and Medical CenterEmergency Department Admitting Representative at Pomona Valley Hospital and Medical Center