Deon Nicholson
Toronto,ON
Summary
Proven achiever with experience at University Health Network, adept in Healthcare regulations and patient confidentiality. Excelled in providing professional patient care, enhancing hospital operations, and maintaining high standards of cleanliness. Demonstrated exceptional collaboration and time management skills, contributing to improved patient care. Experienced with emergency room administrative tasks, including patient intake and records management. Uses effective communication and organizational skills to support seamless flow of operations. Knowledge of medical terminology and hospital protocols ensures accurate and efficient service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Emergency Room Clerk
University Health Network
09.2017 - Current
- Supported emergency room team members by performing various administrative tasks such as answering phones, scheduling appointments, and managing correspondence.
- Collaborated with other departments to streamline processes for transferring patients between units, ultimately improving overall hospital operations.
- Participated in emergency preparedness drills, helping the hospital to maintain readiness for potential disaster scenarios and improve overall response times.
- Contributed to a safer healthcare setting by adhering to strict patient privacy guidelines and HIPAA regulations.
- Ensured prompt billing for services rendered by entering appropriate charges into the hospital's financial system.
- Registered and verified patient records before triage with most up-to-date information.
Environmental Service
University Health Network
09.2015 - 09.2017
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Education
Diploma - Dental Hygiene
Toronto College of Dental Hygiene And Auxiliaries
Toronto, ON09.2024
Skills
Basic Life Support
Patient confidentiality
Healthcare regulations knowledge
Scheduling appointments
Emergency protocols
Medical Records Management
Collaboration and Teamwork
Time Management
Clinical Documentation
Certification
- Basic Life Support (BLS) Certification - Canadian Red Cross.
- Jurisprudence Examination Certificate
Timeline
Emergency Room Clerk
University Health Network
09.2017 - Current
Environmental Service
University Health Network
09.2015 - 09.2017
- Basic Life Support (BLS) Certification - Canadian Red Cross.
- Jurisprudence Examination Certificate
Diploma - Dental Hygiene
Toronto College of Dental Hygiene And Auxiliaries
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