Im A results-driven, analytical professional with over three years of experience complemented by a robust background of six years in manufacturing. I bring a proven track record in operations, administration, and customer service, consistently exceeding key performance metrics through strategic planning, resource optimization, and dynamic team leadership. With a sharp aptitude for problem-solving and adaptability in high-pressure environments, I possess expertise in precision engineering and am eager to expand my skill set to drive innovative solutions and operational excellence. I am seeking a full-time position with a production manufacturing, e-commerce, or luxury clothing company where I can leverage my diverse experience in operations, data management, and client services to contribute meaningfully to organizational success.
Full time on site postion
Luxury E-Commerce | BURNING IN CALABASAS
parttime Remote Position
Sales & Client Relationship Management
• Successfully achieved and exceeded monthly and annual sales targets by implementing strategic outreach and personalized client engagement initiatives.
• Developed and maintained relationships with high-net-worth clientele, ensuring a tailored and exclusive shopping experience that fosters long-term brand loyalty.
• Managed the digital sales floor by curating product displays, optimizing online merchandising, and ensuring a seamless e-commerce shopping experience.
• Maintained detailed customer records, including purchase history and preferences, to personalize future interactions and enhance client retention.
Operations & Inventory Management
• Oversaw product availability, ensuring luxury packaging elements
• Conducted meticulous inventory audits, monitoring stock levels
POS & Transaction Accuracy
• Processed high-value transactions with precision, verifying customer details, payment authentication, and CRM updates to maintain accurate sales records.
• Provided after-sales support, including returns, exchanges, and order inquiries, to ensure client satisfaction and uphold brand excellence.
• Identified and resolved discrepancies in order processing, collaborating with management to refine transactional procedures.
Luxury Customer Experience
• Delivered a concierge-style shopping experience by anticipating client needs, offering tailored recommendations, and ensuring an effortless purchasing process.
• Maintained the highest standard of customer service in alignment with luxury brand expectations, responding promptly and professionally to inquiries.
• Assisted in curating exclusive VIP shopping experiences, ensuring clients received a seamless, high-touch journey from browsing to post-purchase care.
Full time on site position