Summary
Overview
Work History
Education
Skills
Timeline
Generic

DENZELE QUARRIE

REGINA,SASK

Summary

Looking to obtain work during regular business hours, that still involves dealing with people. A hardworking and reliable employee focused on going above and beyond to support the team and make sure clients needs are met. Am motivated to continue to learn and grow. Organized, bringing strengths in handling work independently and solving routine problems without oversight. Work well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Reliable team member accustomed to taking on challenging tasks.

Overview

16
16
years of professional experience

Work History

SERVER/CUURENT MANANGMENT

Luiggis Pasta House
08.2011 - Current
  • Input invoices
  • Completed month end inventory each month
  • Input cash out each morning ; closing of all machines , Entered it into Excel
  • POS system changes; price increases, Menu items added & removed
  • Created schedule for twelve to fourteen front house staff
  • Communication with staff to ensure there were no errors. Changes were made efficiently
  • Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
  • Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts
  • Kept hostess team informed of table progression and availability
  • Assisted bartender with managing deliveries to customers in different sections
  • Trained new servers in restaurant procedures and customer service standards
  • Restocked stations regularly to help team stay efficient and meet customers' needs
  • Used POS system to accurately input orders and process payments
  • Handled as many as 10 tables at once with high service quality
  • Fostered fun atmosphere and family-style work environment.
  • Assisted food services manager in maintaining food and beverage costs.
  • Maintained service standards within food line operations and deployed coaching sessions and motivational recognitions.
  • Prepared staff schedules for 12-14 people according to business forecast and maintained focus on wage control productivity standards and guest service scores.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

MANAGEMENT/ SERVER

Fired Up Grill
02.2008 - 03.2020
  • Managing staff; 6-8 people. Ensuring restaurant ran smoothly and efficiently In both front end and kitchen
  • POS system changes; price increases, Menu items added & removed
  • Created schedule for front house staff
  • Communication with staff to ensure there were no errors. Changes were made efficiently
  • Used POS system to accurately input orders and process payments
  • Answered phones; taking food orders, Future catering reservations
  • Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
  • Upheld high sanitation and safety standards while delivering and serving food
  • Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets
  • Entered orders, delivered food and beverages, and processed payments
  • Addressed and resolved customer inquiries and complaints. Engaged with customers to ensure satisfaction with products offered
  • Assisted in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance. Customer relations
  • Verbal communication
  • Attention to detail
  • Task prioritization
  • Efficient in any task assigned
  • Organized

RECEPTIONIST

Richards transport Ltd
09.2014 - 06.2016
  • Accepted incoming mail and packages and routed to appropriate staff
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Added daily tracking details to Microsoft word, Axon, Microsoft excel spreadsheets and produced regular reports
  • Wrote and distributed professional, error-free correspondence such as internal memos, email responses and professional letters
  • Stayed on top of whereabouts of all staff members throughout the day
  • Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions
  • Supported work of office staff by providing skilled clerical assistance
  • Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences
  • Managed incoming and outgoing mail and deliveries to support efficient office operations
  • Picked up, organized, and wiped down reception regularly to keep area professional and clean
  • Supported Transportation of windmill project operations by completing assignments with strong focus on quality and performance
  • Prepared numerous spreadsheets which included cost and break down of equipment, time spent, delays of individual transfer loads for customers
  • Met targets consistently by working hard and with strong attention to detail
  • Consulted with customers to understand desires and suggest best products to meet needs
  • Satisfied customers by delivering speedy and expert service for all transport needs.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

HIGH SCHOOL DIPLOMA -

Riffel
Regina, Sk
06.2008

Skills

  • Billing and Payment Processing
  • Customer and client relations
  • Documentation and reporting
  • Multi-line telephone systems
  • Time management
  • Working well under pressure
  • Multitasking
  • Train employees
  • Hospitality Service Expertise
  • Company Quality Standards
  • Professional Relationships
  • Room Inventory
  • Schedule Management
  • Sorting and labeling

Timeline

RECEPTIONIST

Richards transport Ltd
09.2014 - 06.2016

SERVER/CUURENT MANANGMENT

Luiggis Pasta House
08.2011 - Current

MANAGEMENT/ SERVER

Fired Up Grill
02.2008 - 03.2020

HIGH SCHOOL DIPLOMA -

Riffel

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