Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Denzel Inniss

Canada

Summary

I am an enthusiastic and results driven professional with a proven track record of delivering high-quality services in fast-paced and deadline-driven environments. I am known for outstanding organizational skills, meticulous attention to detail, and being highly adaptable to changing work environments, while fostering a positive and inclusive team atmosphere.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Catering Server

Rogers Centre
03.2024 - Current
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Handled food and beverage orders for up to 300 guests, delivering prompt and friendly service.

EVENT COORDINATOR & LEAD, GENERAL LABOUR

VEGANDALE
07.2021 - Current
  • Maintaining communication with all food and alcohol vendors to ensure needs were met throughout the festival experience
  • Responsible for all event setup and teardowns before and after each event
  • Maintaining high standards for the environment and atmosphere through the implementation of routines, checklists, inspections and ensuring full compliance with government health and safety protocols

SERVER

DISTRKT461
08.2021 - 07.2024
  • Coordinating with a team of15-20 members to successfully deliver high-value events, with contracts exceeding $20K
  • Ensuring events met and exceeded client expectations, and were in compliance with event contracts
  • Managing bar operations, serving a variety of beverages including wine, craft beer, and custom cocktails to300-400+ patrons per night
  • Conducting formal training for new team members, covering menu items, computer systems, company standards and customer service protocols and expectations
  • Ensuring staff have a thorough understanding of dietary restrictions, and ensuring all patron needs are accommodated
  • Creating a positive patron experience by delivering exceptional customer service to all Parties
  • Providing catering services for weddings and events with200+ guests; ensuring quality service by preparing events for dining, bartending, clearing tables, and event tear down

Skills

  • 11 years of industry experience
  • Highly professional
  • Adaptable to change
  • Customer service oriented
  • Effective time-management
  • Thrives in demanding environments

Certification

Smart Service Ontario (Certification Date:2021-09-18)

Timeline

Catering Server

Rogers Centre
03.2024 - Current

SERVER

DISTRKT461
08.2021 - 07.2024

EVENT COORDINATOR & LEAD, GENERAL LABOUR

VEGANDALE
07.2021 - Current

Smart Service Ontario (Certification Date:2021-09-18)

Denzel Inniss