Denyse Monteiro
Sales Associate
Caledon,Canada
Summary
Resourceful leader brings experience in warehouse leadership roles and meeting organizational needs. Skilled at maximizing cost control, minimizing losses and optimizing labour management strategies to enhance operational success. Analytical problem-solver with good planning and communication skills. Detail-oriented Warehouse Team Lead with extensive understanding of shipping techniques and packing. Committed to quality assurance and maintaining clean and safe warehouse space. Adept at long-term goal and settings.
10+ Years of Managerial Experience | Supply Chain Management | Diploma in Computer Hardware and Software Maintenance | Strong Communication and Leadership Skills
Overview
12
12
years of professional experience
Work History
Export Warehouse Lead, H&S Representative
Elite Trimworks
04.2022 - Current
- Trained employees on equipment operation and safety protocols
- Supervised warehouse operations by managing employees during shifts
- Oversaw daily operations and shipping and handling processes
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
- Recorded information, shortages, and discrepancies
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety
- Adhered to industry best practices for warehousing, material handling, and documentation
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
Order Processor
Covenant Group (American Tall)
11.2021 - 02.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Shipped material and performed boxing, packing, labeling, and preparation of related documents
- Checked inventory and selected products from specific locations based upon availability
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
Data Entry Clerk / Admin
Ranstad (MevoTech LP)
10.2021 - 11.2021
- Handle incoming and outgoing merchandise
- Preparing and implementing shift schedules
- Secretarial related work for the Warehouse manager
- Assisting in packing and QC of finished products before dispatch
Distribution Supervisor
Al-Shaya Group
09.2018 - 08.2021
- Built and maintained relationships with key suppliers and customers to support seamless operations
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives
- Documented safety action plans, quality initiatives and team performance into computer system
- Controlled inventory transactions to reconcile ordering processes with demand forecasts
- Identified and solved complex strategy obstacles to promote growth and guide business direction
- Implemented new systems resolved performance issues and expanded processes to meet diverse needs
Assistant Operations Manager
OSN
12.2012 - 08.2018
- Coordinated with General Manager in different operational issues and promotional activities
- Supervised operations team to support operational excellence and excellent customer service
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
- Communicated with customers to assess satisfaction with products and services received
- Developed and maintain operational guidelines for staff
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand
- Monitored key performance metrics to identify areas for improvement
- Taught employees how to collaborate on daily job tasks and achieve service targets
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations
- Monitored employee productivity and optimized procedures to reduce costs
- Assisted in recruiting, hiring and training of team members
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Education
Diploma - Computer Hardware & Software Maintenance
New Horizons
01.2004
Diploma - Networking
New Horizons
01.2004
Central Board of Secondary Education Diploma -
Public School
01.2004
Diploma - Microsoft Certified System Engineering
New Horizons
01.2003
Skills
- Critical Thinking
- Social Perceptiveness
- Task Prioritization
- Written Communication
- Teamwork and Collaboration
- Public Speaking
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Limited Working
Personal Information
Total Experience: 10+ Years of Managerial Experience
Timeline
Export Warehouse Lead, H&S Representative
Elite Trimworks
04.2022 - Current
Order Processor
Covenant Group (American Tall)
11.2021 - 02.2022
Data Entry Clerk / Admin
Ranstad (MevoTech LP)
10.2021 - 11.2021
Distribution Supervisor
Al-Shaya Group
09.2018 - 08.2021
Assistant Operations Manager
OSN
12.2012 - 08.2018
Diploma - Networking
New Horizons
Central Board of Secondary Education Diploma -
Public School
Diploma - Microsoft Certified System Engineering
New Horizons
Diploma - Computer Hardware & Software Maintenance
New Horizons
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