Denys Kuzo
Vancouver,BC
Summary
Competent to successfully carry out daily performance tasks. Successful at maintaining consistent communications with customers to efficiently resolve issues.
Overview
3
3
years of professional experience
Work History
Freelance Manager
self employed
France
06.2022 - 03.2024
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed diverse teams to achieve project goals and deadlines.
Coffee Barista
Lover's coffee
Kiev
12.2020 - 02.2022
- Greeted guests with pleasant smile and superior customer service.
- Received and accurately processed customer payments.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
Education
Bachelor of Science - Information Technologies
National aviation university
Kiev06-2023
High School Diploma -
School 271
Ukraine, Kiev06-2020
Languages
French
Elementary
Polish
Limited
Russian
Full Professional
Ukrainian
Native/ Bilingual
English
Limited
Timeline
Freelance Manager
self employed
06.2022 - 03.2024
Coffee Barista
Lover's coffee
12.2020 - 02.2022
Bachelor of Science - Information Technologies
National aviation university
High School Diploma -
School 271
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