Competent to successfully carry out daily performance tasks. Successful at maintaining consistent communications with customers to efficiently resolve issues.
Overview
3
3
years of professional experience
Work History
Freelance Manager
self employed
France
06.2022 - 03.2024
Enforced customer service standards and resolved customer problems to uphold quality service.
Recruited and hired qualified candidates to fill open positions.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Managed diverse teams to achieve project goals and deadlines.
Coffee Barista
Lover's coffee
Kiev
12.2020 - 02.2022
Greeted guests with pleasant smile and superior customer service.
Received and accurately processed customer payments.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.