Denver Hathaway
Welland,ontario
Summary
Experienced supervisor with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
Work History
Insurance Service Broker
Scoop Insurance
08.2024 - Current
- Prepared contracts and related documentation according to strict standards.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Calculated quotes and educated potential clients on insurance options.
Sales Associate
True North
12.2022 - 08.2024
- Verified proper customer identification, medical information and paperwork
- Handled large volume of cash with high accuracy and security each day
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs
- Researched new products, strains and trends as well as important law changes regarding dispensaries.
Key Holder/Sales Associate
Miss Jones Cannabis Co.
09.2021 - 11.2022
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Coached employees through day-to-day work and complex problems.
General Outdoor Labourer
Kerr Farms
05.2020 - 08.2020
- Loaded agricultural products into trucks to deliver products to markets or storage facilities
- Weeded, thinned and pruned crops to verify proper sunlight and growth
- Used tools, sprayers and cleaning solutions to disinfect work areas
- Obtained, moved and sorted products and materials.
Sales Associate
Mr Big & Tall
09.2019 - 03.2020
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan
- Performed stock processing by filling and stocking floor racks and backstock racks
- Communicated item availability with retail team members and shoppers
- Achieved personal and store sales goals with sound customer service and sales protocol.
Retail Sales Associate
PetSmart
06.2017 - 08.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Television Production -
Niagara College
Welland, Ontario04.2023
Arts & Graphic Design - undefined
Cambrian College
Sudbury, Ontario04.2020
Skills
- Communication proficiency
- Technical aptitude
- Data Entry
- Money Handling
- Customer Service
- Display Setup
- Time Management
- Cash Handling
- Teamwork and Collaboration
- Problem-Solving
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Insurance Service Broker
Scoop Insurance
08.2024 - Current
Sales Associate
True North
12.2022 - 08.2024
Key Holder/Sales Associate
Miss Jones Cannabis Co.
09.2021 - 11.2022
General Outdoor Labourer
Kerr Farms
05.2020 - 08.2020
Sales Associate
Mr Big & Tall
09.2019 - 03.2020
Retail Sales Associate
PetSmart
06.2017 - 08.2018
Arts & Graphic Design - undefined
Cambrian College
Television Production -
Niagara College
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