DENSTIN CHALISSEERY DAVIS
Dartmouth,NS
Summary
Dynamic medical receptionist with proven expertise at Metro Community Living, excelling in patient scheduling and insurance verification. Recognized for enhancing workflow efficiency and fostering positive patient relationships. Proficient in Microsoft Office and adept at managing front desk operations, ensuring a seamless experience for patients and staff alike.
Overview
1
1
Language
3
3
years of professional experience
Work History
Medical Receptionist
Metro Community Living
Halifax, NS
11.2024 - Current
- Coordinated patient support activities to enhance overall care experience.
- Assisted healthcare professionals in delivering quality services during community outreach programs.
- Developed educational materials to promote health awareness among diverse populations.
- Organized volunteer training sessions, fostering teamwork and improving service delivery.
- Implemented process improvements that enhanced operational efficiency of volunteer initiatives.
- Mentored new volunteers, providing guidance on best practices and organizational policies.
- Collaborated with healthcare teams to identify community needs and tailor programs accordingly.
- Evaluated program outcomes, contributing to strategic planning for future initiatives.
Receptionist
Sandman Signature Hotel
Dartmouth, NS
05.2023 - 10.2024
- Greeted guests warmly, enhancing first impressions and overall guest experience.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Coordinated room bookings and reservations using hotel management software.
- Assisted with check-in and check-out processes, ensuring accuracy in guest information.
- Maintained organized reception area, contributing to a professional environment.
- Collaborated with housekeeping staff to communicate room status updates effectively.
- Responded to guest inquiries promptly, resolving issues to maintain customer satisfaction.
Volunteer
NOVAS SCOTIA HEALTH
Dartmouth, NS
03.2023 - 03.2025
- Coordinated patient support activities to enhance overall care experience.
- Assisted healthcare professionals in delivering quality services during community outreach programs.
- Developed educational materials to promote health awareness among diverse populations.
- Organized volunteer training sessions, fostering teamwork and improving service delivery.
- Implemented process improvements that enhanced operational efficiency of volunteer initiatives.
- Mentored new volunteers, providing guidance on best practices and organizational policies.
- Collaborated with healthcare teams to identify community needs and tailor programs accordingly.
- Evaluated program outcomes, contributing to strategic planning for future initiatives.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Business Administration - Accounting
Mount Saint Vincent University
HalifaxSkills
Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology
Office administration
Patient scheduling
Microsoft office
Patient registration
Appointment setting
Insurance verification
Appointment management
Medical records management
Languages
English
Full Professional
Timeline
Medical Receptionist
Metro Community Living
11.2024 - Current
Receptionist
Sandman Signature Hotel
05.2023 - 10.2024
Volunteer
NOVAS SCOTIA HEALTH
03.2023 - 03.2025
Bachelor of Business Administration - Accounting
Mount Saint Vincent University